What are the responsibilities and job description for the Lead Host position at Hawksmoor - Chicago?
Lead Host – Hawksmoor Chicago
Chicago is the historical powerhouse of American beef, and when Hawksmoor found out about an actual powerhouse building, it felt like fate. So, after years of dreaming, we’ve set out eyes on coming to Chicago. And we’ve found ourselves a home we cannot wait to settle into.
The LaSalle Street Cable Car Powerhouse is a beautiful, designated landmark, initially opened in 1887, in the heyday of Chicago’s cable care system. We intend to do it justice by restoring the original features to their former glory and, at the same time, breathe new life into the space.
Reporting to the Reservations Manager, we’re looking for a brand-new Lead Host to join our team and open our second international restaurant in Chicago.
Work somewhere awesome:
Careers
with Hawksmoor Group are among the best – generous pay and benefits,
award-winning restaurants, unrivalled career opportunities and some of the
happiest people in the business (as voted by the people who work here). The
Sunday Times has recognised us in their Best Companies awards, for seven years
in a row, as one of the top 100 companies to work for in the UK and we
endeavour to do the same in the US.
Key responsibilities of the role include:
- Leading the host and reservations team with excellent service and hospitality to the Hawksmoor standard.
- Ability to motivate, train, teach, guide and nurture the host team.
- Responsible for the setting up, running and breaking down of each service on reservations.
- Excellent rapport with your team and guests.
- Ability to expertly run reservations to ensure smooth and successful services.
- Work closely with the Reservations Manager
To be considered for the role you will have:
- Extensive experience running some of the best reservation’s teams at the top restaurant and bars in Chicago.
- Experience launching and opening restaurants in Chicago and the US.
- Comfortable and experienced with high volume businesses in terms of both covers and revenue.
- Ability to create an incredible culture and work ethic within your team.
- Good interpersonal skills and ability to work harmoniously with all departments.
- Exemplary product knowledge of food and beverage.
- Excellent leadership skills with ability to teach, coach and train your team.
- Experience with restaurant systems, reservation and event platforms and technology.
Salary, package and benefits all to be discussed at the interview.
