What are the responsibilities and job description for the Operations Manager position at Hawthorn Suites by Wyndham?
Job Summary :
The Operation Manager, in the Odessa location, is responsible for ensuring the operations of the Front Office, House Keeping, and Food and Beverage Departments are in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, controlling costs and minimizing expenses. This is a hands on management position that assists the General Manager with the day to day operations of the hotel.
Qualification Summary :
Education & Experience :
- Associate's or Four Year College Degree is preferred.
- Two years front office management experience in a hotel preferred
- Proficient with hotel sales, revenue management and A / R billing
- Previous supervisory experience in a hotel required
- Must have a valid driver's license from the applicable state
- Must be able to work mornings, nights, weekends, and holidays as dictated by hotel business levels
- Must be able to convey information and ideas clearly, both oral and written
- Must maintain composure and objectivity under pressure
- Must be able to work with and understand financial information and data, and basic arithmetic function
Duties and Functions :
