Coordinator with Nonprofit Association

As the Coordinator with this nonprofit association, you will provide support to a busy, external-facing department. As the Coordinator, you will handle scheduling, invoice and contract processing, and client certification requests from start to finish. In addition, you will conduct important research while drafting reports. If you’re energized by helping others and keeping things running behind the scenes, you’ll thrive in this position. This nonprofit offers room for internal advancement and the opportunity to work in a positive, team driven atmosphere.

Key Responsibilities:

• Prepare, draft, and edit research.
• Respond to regulatory inquiries from members regarding policy decisions and initiatives.
• Oversee financial responsibilities related to expense reports and budgets.
• Coordinate meetings and communication – help schedule team meetings, draft correspondence, and support internal organization.
• Monitor high-volume inboxes and requests related to client processes, such as onboarding steps and troubleshooting issues.
• Manage client accounts through user database and provide thorough quality customer service to help facilitate certification procedures.
• Pitch in creatively with social media engagement, coordinate small event logistics, and contribute to giveaways or promotions, conducting necessary research when applicable.

Why You’ll Love Working Here:

• A leadership team that values and invests in its employees.
• A vibrant, award-winning culture built on collaboration and innovation.
• Fully covered medical, dental, and vision insurance, plus a paid cell phone and service plan.
• A modern hybrid work model: three days in a stunning office space with a fully stocked kitchen and casual dress code.
• Paid commute benefits and ongoing professional development opportunities.

What We’re Looking For:

• Degreed. You hold a Bachelor’s degree along with strong customer service experience. You are able to communicate clearly, kindly and professionally.
• Comfortable with technology. You are an expert in Microsoft Office Suite.
• Reliable. You’re on top of deadlines and details.
• Knack for writing. You’d love the opportunity to research, write, and edit documents at your next job.
• Takes initiative. You’re motivated, proactive, and able to work independently when needed.
• Meticulous. You are drawn to work that allows you to analyze data and trends.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.