Brookmere Marketing Manager - Brookmere Hotel /Regent Restaurant & Bar

Job Description

The Brookmere Hotel and Regent Restaurant & Bar, opened in November 2024, is actively searching for a passionate, organized, and results-driven Marketing Sales Manager.

The Brookmere Hotel and Regent Restaurant & Bar, managed by Hay Creek Hotels, is a major development project in Saratoga Springs, New York, situated just a mile from the Saratoga Racetrack and abutting Saratoga National Golf Course. The 10-acre site formerly known as Longfellows Hotel, Restaurant, and Conference Center will be raised and built upon, creating a home for the new 88-room upper-upscale hotel, full service restaurant and bar with seasonal outdoor porch, spa, banquet facility with 6,000 sq.ft. of meeting and event space, and private access to Lake Lonely. Bonacio Construction leads the development, partnered with Hay Creek Hotels as managing partners.

Salary $60k, based on experience.

Job Summary

• * Research and understand the propertys clientele and market share in an effort to direct marketing strategies effectively.
• Work closely with DOS & General Manager to create sound, branded online materials in line with the vision, mission, goals and strategies of the team.
• Create/design and coordinate local and regional advertising to drive online conversions.
• Work closely with sales team to develop digital strategies to promote online packages, wedding sales, corporate meeting bookings, restaurant sales and promotions, spa, restaurant and other amenities.
• Develop creative content for targeted monthly email blasts.
• Measure and report performance of all local marketing campaigns to GM.
• Design print ads, traditional collateral, and banner ads according to property brand standards.
• Assist with photoshoots and gather content to keep online strategies up-to-date and on budget.
• Brainstorm new and innovative growth strategies, utilizing print, email blasts, DRM, and social media.
• Align the company around the brands direction, choices and tactics.
• Attend monthly marketing meetings for each property. Ensure marketing strategy is in place, working closely with DOS and GM.
• Address each and every guest, co-worker, and vendor using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close.
• Attend all scheduled meetings and training sessions.
• Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy.
• Comply with all Hotel and HCH time and attendance policies.
• Comply with all Hotel and HCH uniform, dress code, and appearance standards.
  
  

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, 'I can, I am, I own,' empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at www.HayCreekHotels.com

Required Experience

Experience Requirements

7 years in Marketing preferably in hotel setting

3 years in leadership positions with sales

Bachelors degree in relevant field

Hotel Specific Essential Functions

• Ability to remain standing for 2 hours at a time.
• Ability to remain in a stationary position for 8 hours.
• Ability to occasionally move and lift up to 30 lbs.
• Ability to walk the property and grounds on occasion.
• Ability to move up and down stairs regularly.
• Ability to bend frequently and repetitively during a shift.
• Ability to use repetitive manual dexterity.
• Ability to visually survey detail, often viewing a computer screen for an entire shift.
• Ability to confidently understand and troubleshoot web systems, graphic programming, and IT.
• Ability to move quickly based on guest needs.
• Ability to frequently communicate and exchange accurate information effectively.
• Ability to read, write, understand and speak English.
  
  

Technology And Equipment

• CMS Applications (i.e. - Wordpress, and Umbuntu)
• Third party email systems (Mailchimp, Constant Contact)
• PPC/DRM and Google Adwords
• Google Analytics
• Social Media for Business - Facebook, Twitter, Instagram, Google
• Online Business Listing Optimization
• SEO and SEM experience
• Microsoft Office, including Outlook, Word, PowerPoint, and Excel programs.
• Multi-line Phone System, Conference Meeting Technology
• Computer, Printer, Fax, Copier, Scanner
• Graphic Arts/Optimizing Photos for Web
  
  

Working Environment

• Office environment within Hotel of approximately 88 guest rooms.
• Work will primarily take place in an office environment.
• Group and solo work.
• Practice and observe all safety procedures.
• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.
  
  

Benefits

Benefits:

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance benefits, including Company-funded Medical, Dental, and Vision
• 25K in Company-paid Life Insurance for our Managers
• Additional Life, Disability, Accident, Critical Illness, Health Flex Spending, and Dependent Care Flex Spending options
• Competitive Salary/Wages with Merit and Cost of Living Adjustments and Annual Performance/Wage Reviews
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
• Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at any HCH Property
• Employee Dining Discount of fifty percent off when Dining at any HCH Property
• Additional Discounts through Working Advantage (Entertainment Tickets, Hotels, Local Activities, Sports Passes, etc.)
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
• Supportive, open-door policy work environment
• Work Culture that is fun, energetic and motivating
• Employee Recognition Program – ‘Delight and Surprise Dollars’
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
  
  

Keyword: Catering, Catering Director, Catering Manager, Hospitality Catering, Catering Sales, Event Manager