Corporate Revenue Manager

Hay Creek Hotels, a boutique hotel management company, is seeking an experienced and enthusiastic Revenue Manager to join our corporate team. With a growing portfolio of 28 distinguished properties spanning the New England area and beyond, we have built our reputation on creating one-of-a kind experiences for our guests. Many properties feature on-site restaurants that highlight the regional cuisine with a sophisticated yet casual ambiance for travelers and locals alike. Beautiful amenities such as Spas, Golfing, and versatile banquet spaces make our properties a destination.

The Corporate Revenue Manager is responsible for implementing revenue management objectives throughout Hay Creek, which encompasses maximizing revenues and profit through rate and inventory management of all market segments for all properties within the portfolio. They will take an active role in the hotel's pricing and distribution of inventory across various channels. The position supports their portfolio in meetings, analyzing trends in group and transient segments while striving to exceed budget goals. Working in conjunction with the sales team, they take an active role in setting group ceilings as well as target rates.

Job Description:

• Assist in formulating and executing Yield Management decisions and make adjustments accordingly to result in positive market gains.
• Develop, implement, monitor, and control rate strategies.
• Develop action plans to counteract market changes.
• Participate in rotating weekly and monthly revenue meetings.
• Work closely with the sales and e-commerce department to create eNewsletters, hotel packages, and other marketing related efforts.
• Participate in group and transient inventory controls.
• Develop relationships with vendors and internet wholesalers to accomplish revenue goals and negotiate placement for hotels.
• Understand the reservations process including the distribution channels and reservations flow.
• Provide critical analysis of strategies, room's statistics, and demand factor.
• Assist with setting up PMS, configuring GDS, BAR charts.
• Develop short and long-term top-line rooms revenue hotel forecasts upon request.
• Audit on a quarterly basis all property GDS listings and ensure all are accurate and up-to-date.
• Ensure all revenue management related systems are maintained: Booking Engine, PMS, OTA sites, OTA daily reports, Meta-Search sites, Rate 360 and GDS.
• Perform any other related duties as assigned by the VP of Operations.

About Hay Creek Hotels:

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to 'Delight & Surprise' our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, "I can, I am, I own," empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at www.HayCreekHotels.com
Experience and Skills:

• 3 years of hotel revenue management experience
• Experience in analyzing forecasts and budgets
• Has both branded and independent exposure in various markets
• Critical thinker and a doer, who can support local teams
• Strong leadership and effective written & verbal communication skills.
• Comfortable with various PMS systems
• Prior hotel opening experience preferred
• Must be extremely self-motivated and highly efficient
• Must have exceptional interpersonal skills
• Able to work a flexible schedule based on client needs, including nights, weekends, and holidays.
• Excellent computer skills
• Ability to train, motivate, and supervise
• Must have on-hand event catering and detailing experience
• Must feel comfortable with all market segments
• May be subject to successful completion of background check and/or DMV check.
• East coast homebased preferred with ability to travel based on business demands

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance of $25K from HCH*
• Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
• Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals Daily
• Weekly payroll schedule
• Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
• Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
• Dining Discounts at any HCH Property (50% off food for employee and guests)
• Spas, Golf Course, and Activities Discounts at any HCH Property
• Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
• Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
• Supportive Culture that is fun and motivating, with open-door policy work environment
• Employee Recognition Program through 'Delight Dollars' appreciation and prizes
• Employee Assistance Program including 24/7 confidential support and KOFE financial education
• Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
• Free Parking

(*for eligible associates classified as benefits eligible)

From: Hay Creek Hotels