Demo

Executive Housekeeper

Hay Creek Hotels
Bartlett, NH Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/1/2025

Job Description

Job Description

The Grand Summit Hotel is actively searching for an efficient, detailed, and self-motivated Executive Housekeeper to lead our housekeeping team.

This is a Full-Time, year-round position. Expected regular shifts range from 8am to 5pm. Weekend availability is required.

Job Summary :

  • Assist in the cleaning and inspecting of the entire property, with the ability to perform all duties required of subordinate Guest Room Attendants, Laundry Attendants, and Public Space Cleaners.
  • Work closely with the human resources manager to assist in the recruitment, onboarding, orientation, training, coaching and disciplining, motivating, rewarding, and terminating housekeeping employees.
  • Investigate all guest complaints and maintenance issues. Responsible for resolving, responding, and adjusting operations as needed.
  • Keep a thorough inventory of all guest room needs, linen, rooms glassware, amenities, etc. Place product orders timely and manage housekeeping costs effectively through vendor relations and appropriate ordering.
  • Inspect all cleaned rooms by housekeeping staff, verify it is check-in ready. Communicate any discrepancies in room cleanliness to associates through constructive criticism and ongoing training.
  • Determine daily room assignments. Review housekeeping reports daily for guest needs.
  • Work closely with Sales team to ensure all public space and banquet areas are cleaned to standard prior to event guest arrival.
  • Ensure HK storage is cleaned and organized at all times.
  • Manage linen recovery program. Ensure laundry standards are followed and guest linens are of the highest standard.
  • Ensure all guest room floors, hallways, stairwells, employee areas, and public areas are cleaned according to standard.
  • Lead all Safety and Security policies and procedures pertaining to housekeeping, including guest room entry safety, key procedures, bloodborne pathogen procedures, and proper safety techniques used by staff.

Required Experience :

  • 2 year cleaning experience in a hotel
  • Proven ability to lead, train, and motivate a team
  • Neat and professional appearance
  • Positive, team player attitude
  • Self-motivated individual
  • Flexibility to work nights or mornings, weekends, holidays, and busy seasonal days

    Benefits : Benefits :

    Hay Creek offers an extensive benefit and incentive package, including;

  • Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans
  • Free Life Insurance of $25K from HCH
  • Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs
  • Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday
  • Complimentary Staff Meals Tues - Sat
  • Weekly payroll
  • Competitive Wages with Cost of Living Adjustments and Annual Performance / Wage Reviews
  • Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
  • Dining Discounts at any HCH Property (50% off food for employee and guests)
  • Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
  • Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
  • Supportive Culture that is fun and motivating, with open-door policy work environment
  • Employee Recognition Program through 'Delight Dollars' appreciation and prizes
  • Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
  • for eligible associates classified as benefits eligible)
  • Salary : $25,000

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