What are the responsibilities and job description for the Fuel Dock Attendant position at Hayden Lake Marina?
The Fuel Dock Attendant assists in the operation of the Marina Fuel Dock facility by providing exceptional customer service. Responsibilities include, but are not limited to, giving docking help to customers, payment processing, grounds keeping, facility cleaning, and maintaining a safe and secure environment at all times. This role requires that the highest level of service be given to each customer; a background in customer service is greatly valued. Previous experience or knowledge of boats is also helpful, but not required.
Job Responsibilities
DUTIES AND RESPONSIBILITIES:- Provide world-class customer service
- Conduct regular dock checks to ensure all equipment is in proper working condition and monitor fueling of vessels
- Assist with special events at the Fuel Dock and around the marina when needed
- Maintain cleanliness of store, office, and dock at all times
- Assist boaters on and off the dock and answer questions upon arrival
- Responsible for conducting transactions and accurately recording sales
- Answer questions about products being sold, the marina, or Seattle in general
- Seek opportunities for marketing promotions/special deals or other ways to draw in business
- Commitment to environmental best practices and safety
- Must be available weekends and holidays as needed
Required Skills and Qualifications
SKILLS & QUALIFICATIONS:- Strong organizational and communication skills and the ability to work in a fast paced environment Motivated and able to work independently as well as working in a team environment
- This position is heavily based outdoors and will need to be willing to work in all weather conditions.
- Must be 19 years of age for this position as the store sells alcohol products
- Comfortable around water and working on docks
