What are the responsibilities and job description for the Strategic Account Manager position at Hayes Locums?
Hayes Locums is a physician and advanced practices staffing company delivering excellence in the healthcare industry since 2012. Our dedication to finding impactful healthcare professionals for hospitals and providing high-impact service has won the company high praise of "Best Places to Work" and the "Fastest Growing Staffing Company in the United States"- SIA.
Hybrid work schedule : Monday - Friday, 9am - 6pm (1 remote day per week after the first 90 days and in good standing)
Summary :
This position will report directly to our Director of Strategic Accounts. We are looking for an individual who can further develop existing client relationships as well as establish new relationships through business development initiatives. The Strategic Account Manager goal will be to help drive the business growth at Hayes Locums and cultivate decision maker relationships. This position is pivotal in ensuring client retention, satisfaction, advocacy, and, most importantly, growth.
Responsibilities :
- Help develop new client relationships and strategically grow existing partnerships.
- Work with existing clients to create strategic partnerships and further develop established client relationships
- Operating as the client consultant representative for single point of contact accounts
- Attending specialty team stand ups to partner with consultants and relay information on open opportunities
- Gather pertinent information about opportunities, presentations, and answer questions to collaborate with consultants
- Initiate client relationships by establishing an integrated network of communication and points of contacts for health systems through research, sourcing, and contacting new contacts by phone, email, or any other effective strategy that may develop new business
- Partner with the Vice President of Business Development to generate new client accounts and contracts
- Maintain regular contact and site visits, when necessary, within assigned accounts
- Remain current on continuing education on new industry standards, trends, and rules concerning contractual language, specialty rates
- Act as liaison between necessary departments to facilitate sales process and growth strategies to effectively meet our client's needs
- Obtain intelligence and opportunities for growth through feedback and close relationships with decision makers at key accounts
- Locates or proposes potential new leads by contacting potential clients, discovering, and exploring opportunities
- Partner with the Director of Strategic Accounts to create, maintain, and address service quality concerns
- Strategize individualized account plans for expansion opportunities in collaboration with Director of Strategic Accounts
- Facilitate voice of customer reporting and applicable business reviews
Education and Experience :
