What are the responsibilities and job description for the Customer Account Manager position at Haymond Insurance?
Company Description
Haymond Insurance is a full-service independent insurance agency located in Searcy, AR. Our departments include Personal, Commercial, Benefits, and Trucking lines, with a specialization in tailoring plans for trucking firms of all sizes. We offer flexible solutions to meet the unique needs of our clients.
Role Description
This is a full-time hybrid role for an Insurance Customer Service Representative at Haymond Insurance. The role involves assisting clients with insurance inquiries, providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. While the role is based in Searcy, AR, there is flexibility for some remote work.
Qualifications
- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience knowledge
- Excellent communication and interpersonal skills
- Ability to multi-task and prioritize effectively
- Strong problem-solving abilities
- Experience in the insurance industry with a focus in Commercial Standard Lines of Business
- Licensed in Property/Casualty
- Experience and Knowledge of AMS360 Management System