What are the responsibilities and job description for the Quality Engineer position at Hays Fluid Controls?
About the Company - Founded in 1865, Hays is committed to exceeding customer expectations, building high quality products, and providing a friendly, safe, and fulfilling environment for employees. People love to work at Hays because we all share the same Core Culture Values:
- ONE TEAM - Through humility, integrity, and determination we work together as ONE, to accomplish the objectives and priorities of the business.
- PEOPLE FIRST - We care about the well-being and success of every person. Relationship development is central to everything we do.
- CULTURE OF SOLUTIONS - We are curious, open, and flexible as we solve problems and strive to continuously improve.
- ALL-IN ATTITUDE - We are committed to excellence and are fully engaged in helping move the company forward.
About the Role - Inspecting incoming purchased parts and in-house machined components per sampling plans. Conducting internal and external quality audits and performing source inspections. Managing overstock returns and coordinating with customer service to ensure satisfaction. Processing and overseeing Return Merchandise Authorizations (RMAs), including rework and restocking efforts. Evaluating customer complaints, logging them in the CRM, investigating issues, and communicating corrective actions to customers. Ensuring production activities follow established work instructions and compliance standards. Performing Production Part Approval Process inspections and collaborating with Engineering to address potential issues. Applying quality concepts and tools, including basic statistics, for inspection, testing, and validation. Promoting problem-solving techniques like root cause analysis to implement corrective actions and prevent recurring issues. Identifying and reporting non-conformances, managing discrepancy notices, and ensuring supplier follow-ups. Maintaining equipment calibration to meet established standards. Overseeing the system for non-conforming materials and facilitating corrective actions using tools such as 8D or DMAIC.
Responsibilities
- Inspecting incoming purchased parts and in-house machined components per sampling plans.
- Conducting internal and external quality audits and performing source inspections.
- Managing overstock returns and coordinating with customer service to ensure satisfaction.
- Processing and overseeing Return Merchandise Authorizations (RMAs), including rework and restocking efforts.
- Evaluating customer complaints, logging them in the CRM, investigating issues, and communicating corrective actions to customers.
- Ensuring production activities follow established work instructions and compliance standards.
- Performing Production Part Approval Process inspections and collaborating with Engineering to address potential issues.
- Applying quality concepts and tools, including basic statistics, for inspection, testing, and validation.
- Promoting problem-solving techniques like root cause analysis to implement corrective actions and prevent recurring issues.
- Identifying and reporting non-conformances, managing discrepancy notices, and ensuring supplier follow-ups.
- Maintaining equipment calibration to meet established standards.
- Overseeing the system for non-conforming materials and facilitating corrective actions using tools such as 8D or DMAIC.
Qualifications
- Bachelor’s degree in Quality, Industrial, or Manufacturing Engineering or 3 years of experience in an ISO-9001 QA system or an equivalent combination of education, training, and experience.
- Ability to verify blueprint specifications by using calipers, micrometers, scales, torque, and pressure test equipment.
- Proficient in Microsoft Excel, Word, Power Point, and Outlook.
- Experience in creating test and audit reports in Excel or Word.
- Excellent written and oral communication skills.
- Must be detail oriented.
- US Citizen.
Compensation - Competitive salary - depending on experience
If you’re ready to join a dynamic and growing company that prioritizes continuous improvement, values employee development, and places safety as its number one priority while delivering quality products and ensuring customer satisfaction, we want to hear from you!
Equal Opportunity Statement - Has is an Equal Opportunity Employer and does not discriminate in decisions involving any aspect of the employment relationship based on a protected status or characteristic, as defined by federal, state, or local law.
