Organizational Change Manager

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate’s/applicant’s qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking an Organizational Change Manager in Vienna, VA.

Role Description

• Develop, implement, and evaluate organizational change management strategies/solutions and consult with business unit senior management and executives

• Develop, implement and maintain organizational change management model and methodology

• Serve as facilitator and active, visible organizational change management coach to project and initiative sponsors, business Senior Executives, management and stakeholders

• Build and maintain effective relationships with team members, management, key stakeholders

• Ensure compliance with NFCU’s ISD standards, practices and processes

• Ensure clear, concise and effective communication of material

• Recommend, develop, and maintain complete and accurate documentation for supported environments

• Systematically apply structured process to equip people to lead, participate in and adopt change to meet desired business outcomes

• Develop actionable and targeted organizational change management plans – including communications, sponsor roadmap, coaching, training and resistance management plans

• Direct organizational change management components of projects through the planning, analysis, design, implementation and transition phases

• Conduct business needs/impact assessment and alignment with organizational objectives

• Evaluate and measures effectiveness of internal communications and training plans

• Create measurement systems using targets and key performance indicators to track adoption, utilization and proficiency of individual and organization-wide changes

• Identify resistance and performance gaps to develop, recommend and implement corrective actions

• Collaborate with Senior Executives and management to implement OCM and communications objectives

• Facilitate meetings/groups of cross functional team members in the implementation of strategic activities and initiatives

• Compile, research and analyze trends in support of change management projects and initiatives; provide results and recommendations based on analysis

• Perform other duties as assigned

Skills & Requirements

• Bachelor’s Degree in Business Administration, Computer Science or related field, or the equivalent combination of education, training or experience.

• Experience in implementing major components of large scale organizational change management efforts including organizational impact assessments, stakeholder identification and alignment, communications planning and execution, and training needs assessment

• Experience in technology or an understanding of technology governance

• Strong research, analytical and problem solving skills

• Experience in exercising initiative, producing desired results and achieving objectives

• Strong skill in translating information and developing insights

• Effective skill interacting with staff, management, stakeholders and vendors diplomatically and tactfully

• Experience in leading, guiding and mentoring others

• Broad and enterprise-wide view of the business and its relationships to Information Technology

• Extensive experience in presenting findings and conclusions clearly and concisely to stakeholders and management

• Strong verbal and written communication skills

• Desired – Working knowledge of banking/financial industry standards and practices

• Desired – Working knowledge of NFCU’s products, services, programs, policies and procedures

• ORGANIZATIONAL change management - this is different from just regular change managers (i.e. change managers will work with smaller things such as a technology change in the company, org change managers are working with CEO changes and things that effect many areas of the business)

• someone who has worked with large scale IT enterprise wide programs that effect many business units

• Looking for people who can work across the business (with sponsors, executive leaderships, etc.) to coordinate with them for change management plans, communication plans, governance, stakeholder impact analysis, deliverables, etc.

• EXCELLENT comm skills - not afraid to interact and present to high level execs and stakeholders

• Consulting experience is a big plus, seems to be a great fit for their team

• Someone who can develop and manage communication plans

• Prosci methodology

• Hands on deliverables

• Someone who understands IT enough to help with the governance work be able to communicate it to the business

Preferred skills

• PMI cert or PMP

• prosci cert is a good indicator of a strong change manager

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there’s a position you really want, you’re fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays’ guiding principles is ‘do the right thing’.

We also believe that actions speak louder than words.

In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text 813.336.5570.

Drug testing may be required; please contact a recruiter for more information