What are the responsibilities and job description for the Customer Service Rep position at Haze Stores?
Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and analyze customer needs will be crucial in ensuring a positive experience for our clients. If you have a passion for helping others and possess strong phone etiquette, we want to hear from you!
Duties
- Respond to customer inquiries with professionalism and courtesy.
- Analyze customer needs and provide appropriate solutions or escalate issues as necessary.
- Maintain accurate records of customer interactions and transactions in our computerized system.
- Handle cash transactions with precision and ensure accurate cash handling procedures are followed.
- Assist clients with product information, sales inquiries, and service requests.
- Communicate clearly and effectively with clients to ensure their satisfaction.
- Collaborate with team members to improve service delivery and resolve customer issues efficiently.
Requirements
- Proven experience in a customer service role is preferred.
- Excellent communication skills are essential.
- Ability to analyze situations quickly and provide effective solutions.
- Bilingual candidates are highly encouraged to apply, as this is a valuable asset in serving our diverse clientele.
- Experience in cash handling is a plus.
- A commitment to providing outstanding client services with a friendly demeanor.
Join us in delivering exceptional service that makes a difference!
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 20 – 30 per week
Shift:
- Day shift
Ability to Commute:
- York, PA 17401 (Required)
Ability to Relocate:
- York, PA 17401: Relocate before starting work (Preferred)
Work Location: In person
Salary : $10 - $12