Sales Manager

POSITION: SALES MANAGER

Our Core Team Focus

The HB Home Services division is committed to creating a 5-star experience for our customers and employee-owners. We empower our employee-owners to make this a great place to work and create value. Our goal is for you to find a fulfilling, authentic working environment that exceeds your personal expectations while also honoring our mission, vision, and core values. A workspace where happiness is observed!

Position Summary

The Sales Manager will lead our inside and outside sales teams HVAC & plumbing. This individual will be responsible for driving revenue growth by developing and implementing strategic sales plans, managing NexStar sales processes, and motivating the team to achieve targets. The Sales Manager will work closely with the Director of Operations to align sales goals with overall company objectives and ensure exceptional service delivery to our clients.

This position can be located in either Harrisburg, PA or Harleysville, PA.

Key Duties And Responsibilities

• Team Leadership & Development:
• Manage, mentor, and support inside and outside sales team members.
• Foster a positive and high-performance sales culture.
• Conduct regular training sessions to ensure team members are well-versed in HVAC and plumbing solutions, customer engagement, and closing strategies.
• Evaluate and monitor individual and team performance, providing feedback and actionable recommendations for improvement.
• Champion the NexStar sales process.
• Sales Strategy & Execution:
• Develop and execute comprehensive sales strategies to meet and exceed revenue goals.
  

Identify new market opportunities and lead efforts to expand the customer base.

• Analyze market trends and competitors to maintain a competitive edge in HVAC & plumbing services.
• Collaborate with the marketing team to create campaigns that drive lead generation and brand awareness.
• Run sales calls as needed for capacity management.
• Customer Relationship Management (CRM):
• Oversee the management of CRM systems to track leads, sales opportunities, and customer interactions.
• Ensure the sales team maintains accurate records of all sales activities.
• Build strong relationships with key clients and stakeholders to foster long-term partnerships.
• Budgeting & Reporting:
• Prepare monthly, quarterly, and annual sales forecasts and reports for the Director of Operations.
• Monitor and manage sales budgets, ensuring cost-effective use of resources.
• Present progress updates to senior management, identifying challenges and opportunities.
• Cross-Department Collaboration:
• Work with the operations, service, and customer support teams to ensure smooth handoff from sales to project execution.
• Coordinate with the Director of Operations to ensure sales strategies align with the company’s operational capabilities.
• All other duties as assigned by Director of Operations.
  

Qualifications

• Proven experience in sales management, preferably in the HVAC, plumbing, or a related industry.
• Strong leadership skills with a track record of managing successful sales teams.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to develop and execute strategic sales plans to meet company goals.
• Familiarity with CRM software and data analysis tools.
• Knowledge of HVAC and plumbing systems is a plus.
• Bachelor’s degree in business, Sales, or a related field is preferred.
  
  

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Benefits

• Stable employment, expanding career field, and competitive salary offered
• Employee Owned and Operated – Employees earn ownership share that can provide retirement income
• Employer-paid 401k, no required employee contribution
• Additional 401K Retirement Options Available
• 100% Employer paid Short- and Long-Term Disability insurance
• 100% Employer paid Life Insurance Policy
• Low Cost Medical Benefits
• Dental and Vision Insurance options are available
• Structured bonus plan
• On Going Training Opportunities
• Potential Professional and Personal Growth Opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Company provided tablet and phone