Customer Service Assistant (Games)

Step right up and dive into the adventure of a lifetime!

HB Leisure is thrilled to offer an electrifying opportunity as a Games Host at the world-renowned Busch Gardens Williamsburg.

Imagine spending your days amidst thrilling attractions, entertaining crowds, and creating unforgettable memories for guests of all ages. If you’ve got a passion for fun, a vibrant personality, and a love for working in an exhilarating theme park setting, this role is your ticket to an extraordinary career.

Job Duties & Responsibilities:

• Day to day operations of carnival games such as greeting guests, in-depth rule explanation, upselling, encouraging the guests while they play.
• Performing sales tactics such as asking for replays, offering deals, encouraging trade-ups.
• Make memorable experiences by celebrating winners and completing our ‘8 Steps to Glory’ to provide an outstanding guest service.
• Accurately completing the sale on the point-of-sale register or device and the monitoring of prizes awarded.
• Creating attractive displays with the prizes and ensure the games are clean for the best sales appearance.
• Assist with inventory efforts, displays, counts and product transfers as needed.
• Performs other related duties as assigned by management
  
  

What’s in it for You? Check out our amazing benefits below!

• Employee Discounts
• Professional Development
• Flexible Work Schedule
• Global Opportunities
• Competitive Pay
• Training
• Bonus Scheme
  
  

Experience & Qualifications Needed:

• Relevant combination of education, training, or experience.
• Commitment to excellence and high standards.
• Ability to manage priorities, adapt to changing workflows, and communicate effectively.
• Creative, flexible, and professional team player with strong guest service skills.
• Physically active role: standing, walking, and using hand dexterity frequently.
• Regular exposure to various weather conditions, including wet, humid, extreme heat, or cold.
• Occasionally required to climb, balance, bend, kneel, lift up to 25 lbs, or work in high places.
• Exposure to loud noise and physically demanding environments.
  
  

Don't miss your chance to join the excitement at Busch Gardens Williamsburg as a Games Operator with HB Leisure! If you're ready to bring your energy, enthusiasm, and love for fun to an unforgettable role, we want to hear from you. Apply today and take the first step toward a thrilling career where every day is an adventure!

Join us and become a part of the magic—where work feels like play!