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Customer Service Assistant (Games)

HB Leisure
Vallejo, CA Full Time
POSTED ON 4/20/2025
AVAILABLE BEFORE 5/11/2025

HB Leisure is the leading attraction partner for skill games and amusements around the world operating in over 100 theme parks across 25 countries .

We like to do things differently here at HB Leisure , we don't just open doors to a career in the leisure industry , and we also offer the opportunity to travel the globe !

If a desk isn't for you, then you are for us, so why don't you join us working in a fun theme park environment and develop skills that will be recognized throughout your career!

As a Customer Service Assistant (Games Host), you will be responsible for running our skill games while delivering excellent customer service to our guests and ensuring that they have as much fun as possible playing our games!

IN RETURN, WE WILL OFFER YOU :

  • Competitive rates of pay
  • Eligibility for daily bonus scheme
  • Great career possibilities which include the opportunities to travel the globe (Asia, Europe, Dubai, USA, etc.) and work in some of the world's most amazing locations

ESSENTIAL JOB FUNCTIONS :

  • Work various games of chance and skill.
  • Interact with guests and entice them to play a game; explaining rules of play, handling payment and giving out prizes.
  • Maintain cleanliness and appearance of games unit and surrounding area.
  • Follow park policies and procedures, including those related to safety and emergency situations.
  • Visual merchandising of stock to increase interest and excitement and maintain inventory of prizes
  • QUALIFICATIONS :

  • Ability to work and interact with people from diverse backgrounds.
  • Good judgment and commitment to safety.
  • Energetic and enthusiastic personality.
  • Availability to include weekdays, weekends, evenings, and holidays.
  • Great customer service, communication skills and a positive, outgoing personality
  • Honest, reliable and a responsible individual with strong work ethic
  • Ability to follow instructions and comply with all company standards
  • Have reliable transportation
  • The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

    HB Leisure is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for employees and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.

    We only hire individuals authorized for employment in the United States.

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