Accounts Receivable Manager

Purpose of the Job:

The Accounts Receivable Manager is responsible for overseeing the firm’s billing and collections functions to ensure timely and accurate receipt of client payments. This position manages the full accounts receivable lifecycle, supervises billing staff, maintains strong attorney and client relationships, and ensures alignment with firm policies and financial goals. The role plays a critical part in optimizing cash flow and supporting overall firm profitability.

Key Responsibilities:

1. Accounts Receivable Oversight
• Monitor and manage the firm’s receivables portfolio.
• Develop strategies to minimize outstanding receivables and improve cash flow.
2. Billing and Collections Management
• Supervise and support billing specialists to ensure timely invoice generation.
• Oversee collections efforts and collaborate with attorneys and clients to resolve billing issues.
3. Reporting and Analysis
• Prepare and deliver regular AR aging reports and collection status updates to leadership.
• Analyze trends in client payment behavior and recommend process improvements.
4. Attorney and Client Relations
• Serve as the main point of contact for billing-related inquiries from attorneys and clients.
• Assist in resolving disputes and special billing arrangements in collaboration with stakeholders.
5. Process Improvement and Compliance
• Ensure billing and receivables practices comply with legal and firm-specific requirements.
• Identify opportunities for workflow improvement and automation within the AR function.
6. Team Leadership
• Manage, train, and evaluate AR and billing staff.
• Foster a collaborative and service-oriented team culture.

Required Qualifications:

1. Education
• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
2. Experience
• Minimum of 5 years of experience in accounts receivable, preferably in a professional services or legal environment.
• At least 2 years of supervisory or managerial experience.
3. Skills
• Strong understanding of AR processes, legal billing practices, and financial systems.
• Excellent analytical, organizational, and communication skills.
• Proficiency in financial software (e.g., Aderant, Elite, or similar systems).

Physical Requirements:

1. Ability to sit for extended periods and work at a computer.
2. Occasional lifting of files, boxes, and office supplies up to 25 lbs.

Performance Measures

1. Goals
• Reduce aged receivables and days sales outstanding (DSO).
• Achieve timely and accurate billing cycle closure each month.
2. Competencies
• Leadership and team development.
• Accuracy, accountability, and proactive problem-solving.
• Client service orientation and professionalism. 

Working Conditions:

1. Office-based environment with regular interaction with attorneys, clients, and accounting staff.
2. Occasional extended hours during month-end or year-end financial close periods.