What are the responsibilities and job description for the General Manager position at HC-Resource?
HC-Resource is looking for an experienced and motivated General Manager to handle the day-to-day management of the restaurant. In this role, you will be tasked with increasing sales, attaining EBITDA goals, adhering to the budget, and fostering a culture of responsibility among your restaurant staff. You will also be responsible for recruitment, selection, training, mentorship and guidance of Managers and Team Members. ESSENTIAL DUTIES AND RESPONSIBILITIES : Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability. Responsible for all front of house (FOH) and heart of house (HOH) results including Ecosure. Ensure CHARM service model is fully integrated by FOH Team with every Guest. Communicate company initiatives and tactics to drive sales and profitability. Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members. Conduct regular one-on-ones and follow-up with Managers and Team Members. Reinforce Team Members' skills and Managers' leadership behaviors. Identify and implement strategies to retain the best Team Members. Control receiving and inventory levels and report all concerns to Area Coach (AC). Create and delegate daily goals and tasks and ensure completion through consistent follow-up. Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals. Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll. REQUIREMENTS : Must be at least 21 years old. High School Diploma or High School equivalency required. Bachelor's Degree preferred. Prefer 2 years of hands-on restaurant management experience. ServSafe Certified preferred or able to obtain certification within 90-days of employment. Valid Driver's License. Commitment to excellence in friendly service. Proven ability to grow sales. Ability to inspire and motivate others. Able to analyze issues and problem solve. Sets clear goals for themselves and their team. Demonstrates strong verbal and written communication skills. Foster collaboration and teamwork within your team. PHYSICAL REQUIREMENTS : Regular attendance and the ability to work up to 55 hours / week Ability to stand or walk for hours at a time. Ability to frequently hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, and stoop. Ability to frequently lift and carry items up to 50 lbs. Ability to tolerate significant changes in temperature. Ability to tolerate frequent immersion of hands in water and cleaning or sanitizing solutions. Good close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Powered by JazzHR
