Home Health Clinical Liaison LPN

Job Description

Clinical Liaison for Citrus/Hernando Counties

• • HCA Oak Hill
  • HCA Citrus Memorial
  • HCA Downstream SNF and Some Other Hospital Aligned Accounts (e.g. Ortho)
• Clinical, LPN Preferred but Okay with Therapist as Well
• Home Health Experienced, Hospital Care-Transition Experience and Home Health Selling Experience is Preferred

Introduction

Do You Want to Work as a Home Health Clinical Liaison LPN Where Your Passion for Creating Positive Patient Interactions Is Valued?

We Are Dedicated to Caring for the Well-being of Others, and This Could Be Your Next Opportunity.

Benefits

HCA Florida Healthcare at Home Offers a Total Rewards Package That Supports the Health, Life, Career, and Retirement of Our Colleagues.

• Comprehensive Medical Coverage That Covers Many Common Services at No Cost or for a Low Copay. Plans Include Prescription Drug and Behavioral Health Coverage as Well as Free Telemedicine Services and Free AirMed Medical Transportation.
• Additional Options for Dental and Vision Benefits, Life and Disability Coverage, Flexible Spending Accounts, Supplemental Health Protection Plans (Accident, Critical Illness, Hospital Indemnity), Auto and Home Insurance, Identity Theft Protection, Legal Counseling, Long-Term Care Coverage, Moving Assistance, Pet Insurance, and More.
• Free Counseling Services and Resources for Emotional, Physical, and Financial Well-being
• 401(k) Plan with a 100% Match on 3% to 9% of Pay (Based on Years of Service)
• Employee Stock Purchase Plan with 10% Off HCA Healthcare Stock
• Family Support Through Fertility and Family Building Benefits with Progyny and Adoption Assistance
• Referral Services for Child, Elder, and Pet Care, Home and Auto Repair, Event Planning, and More
• Consumer Discounts Through Abenity and Consumer Discounts
• Retirement Readiness, Rollover Assistance Services, and Preferred Banking Partnerships
• Education Assistance (Tuition, Student Loan, Certification Support, Dependent Scholarships)
• Colleague Recognition Program
• Time Away From Work Program (Paid Time Off, Paid Family Leave, Long- and Short-term Disability Coverage, and Leaves of Absence)
• Employee Health Assistance Fund That Offers Free Employee-only Coverage to Full-time and Part-time Colleagues Based on Income

Job Summary and Qualifications

Responsible for Creating an Exceptional Customer Experience for HCA Patients Transitioning from the Hospital to the Home Health Setting.

Ensures a Safe Transition by Facilitating Effective Communication Between the Patient's Healthcare Team and the Home Health Agency While Ensuring Patient and Caregiver Needs Are Addressed.

Builds and Maintains Positive Relationships with Hospital Teams, Healthcare Providers, and Other Key Stakeholders.

Adheres to and Promotes the Mission of HCA Healthcare.

Essential Functions

1. Provides Individualized Service Delivery Throughout the Transition Process, Ensuring the Patient, Family, and Caregiver Needs Are Met.

2. Creates and Maintains a Positive Relationship with the Hospital Case Management Team.

3. After a Referral from the Hospital CM, Meets with Patients to Discuss the Home Health Benefit, Answer Questions, and Develop a Preliminary Plan of Care.

4. Manages the Referral Process from the Hospital through Home Health Agency Acceptance Including Support of Electronic Platform Referrals. Ensures the Patient Meets CMS Criteria for Home Health Services.

5. Ensures Required Documentation Is Sent with the Referral to Ensure a Billable Episode of Care. Ensures the Face-to-Face Documentation Supports the Reason for Home Health Services.

6. Serves as a Resource to the Hospital Regarding Home Health Services.

7. Provides and Develops Home Health Educational In-Services to Hospital Teams as Requested.

8. Demonstrates Critical Thinking Skills and the Ability to Problem-Solve. Reaches Out to Home Health Agency Leadership When Needed.

9. Develops Effective Rapport with Physicians, Hospital Colleagues, Discharge Planners, and Other Key Contacts and Regularly Visits Them.

10. Leads New Initiatives Within Assigned Area and Is Responsible for the Successful Implementation of Programs.

11. Other Duties as Assigned.

Education and Experience

Minimum Two Years of Experience in Home Health Required. Experience Working in Transitional Care or Case Management Preferred.

Certifications, Licenses, and Other Special Requirements

LPN License Required

Healthcare at Home Is a Service Line from HCA Healthcare. We Are Dedicated to Providing Patients with Quality Care During Their Recovery at Home. We Are Medicare Certified. Our Patients Are Under the Supervision of a Physician and Our Team of Professionals Develop an Individualized Plan of Care. Our Professionals Include Registered Nurses, Licensed Practical Nurses, Therapists, and Social Workers. We Provide the Care You Need in the Comfort of Your Own Home to Restore Your Independence.

Healthcare at Home Raises the Bar on What Quality Healthcare Looks Like. Just Like Family, We Pull Together to Care for, Support, and Celebrate with Each Other Being Able to Provide Exceptional, Expert Care for Patients.

About Us

HCA Healthcare Has Been Recognized as One of the World's Most Ethical Companies by the Ethisphere Institute More Than Ten Times. In Recent Years, HCA Healthcare Spent an Estimated $3.7 Billion in Cost for the Delivery of Charitable Care, Uninsured Discounts, and Other Uncompensated Expenses.

Bricks and Mortar Do Not Make a Hospital. People Do.