Operations Analyst

Introduction

Do you have the career opportunities as an Operations Analyst you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as an Operations Analyst where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

As an Operation Analyst, you will be responsible for assisting the company in monitoring and optimizing operations. You will also interpret, design, and develop appropriate analyses to solve complex operational and/or financial problems. You will also assist with developing and reviewing any reports necessary to support Parallon operations, including the development of tools to effectively measure performance.

In this role you will:

• Access data for analysis using business intelligence tools (e.g. Tableau, MicroStrategy Visual Insight, SQL, Power BI, etc.)
• Develop and produce month-end reports for internal and external use.
• Support department in retrieving and organizing the necessary data for reporting.
• Communicate results of the analysis to various levels of the organization including Executive Leadership.
• Establish benchmark performance metrics for services, centers, and employees
• Develop, analyze and interpret key performance indicators (KPIs)
• Review efficiency and effectiveness of operations workflows/procedures.
• Evaluate inventory strategies, including conducting champion challenger tests
• Create process documentation
• Ad hoc client profitability/performance analysis; account for business changes.
• Revenue forecasting and budgeting.
• Operational modeling based on fixed variables and key business drivers.
• Pre-sale pricing models and post-mortem for live clients.

Qualifications:

• BA/BS with coursework in MIS, Statistics, Mathematics, Computer Science OR 3 years in Report/Business Analyst role.
• At least 3 to 5 years of experience performing significant data and process analysis, including ad hoc queries, metric development, process flows, and comparative analyses. (e.g. Tableau, MicroStrategy, Visual Insight, SQL, Power BI, etc.)
• Intermediate level of proficiency with PC-based software programs and automated database management systems required (Excel, Access, PowerPoint).
• SQL experience and Six Sigma experience (Green Belt equivalent) are a plus.
• Demonstrated process improvement, workflow, benchmarking, and/or evaluation of business processes required.
• Demonstrated understanding of data modeling (relationships, data types, tables, etc.) and analytics concepts (queries, reporting, and association of data sources) required.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Operations Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.