Demo

Senior Manager Strategic Workflow Optimization

HCA Healthcare
Nashville, TN Full Time
POSTED ON 7/6/2023 CLOSED ON 8/22/2023

What are the responsibilities and job description for the Senior Manager Strategic Workflow Optimization position at HCA Healthcare?

Description

This position is incentive eligible.

Introduction

Do you have the career opportunities as a Senior Manager Strategic Workflow Optimization you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nations leading provider of healthcare services, HCA Healthcare.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a Senior Manager Strategic Workflow Optimization where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

The Senior Manager - Strategic Workflow Optimization will be a key player in identifying and executing initiatives that result in increased operational efficiencies. From conceptualizing and drafting the initial business case to execution using various methods. This Senior Manager will be collaborating with stakeholders while improving revenue cycle workflow. The Senior Manager will drive collaboration and consensus within the business to ensure that the end product attains high levels of adoption and acceptance. The Senior Manager must have a quantitative mindset and able to develop metrics demonstrating improved workflow from an end-to-end perspective.

  • Shadows and learns various revenue cycle job functions in order to determine potential workflow enhancements
  • Develops, coordinates and follows through on team ideas and solutions
  • Conduct design study processes; conducting studies in support of system redesign and business process reengineering, improvement and management; developing implementation plans; and supporting the process of implementing and sustaining improvements.
  • Writes business cases regarding idea proposals
  • Assist with educational materials to communicate changes
  • Maps out current state and future state using software such as Visio
  • Maps out changes to workflow using products such as UI Path
  • Serves as liaison between Site Lead, SMEs and SSC team members
  • Practices and adheres to the HCA “Code of Conduct” and “Mission and Values Statements”
  • Other duties as assigned

What qualifications you will need:

  • Bachelor’s degree preferred in Finance, Accounting, Statistics/Analytics, Information Science, Engineering or similar field of study
  • Minimum of 5 years relevant work experience required, preferably with Parallon
  • Must have strong analytical, written, and presentation skills and the application of quantitative analysis techniques as applied in a revenue cycle environment
  • Six Sigma experience preferred
  • Experience within healthcare operations preferred

No Travel Travel Required


Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Manager Strategic Workflow Optimization opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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