Virtual RN PRN

DescriptionIntroductionDo you have the PRN career opportunities as a Virtual RN PRN you want with your current employer? We have an exciting opportunity for you to join NCCM which is part of the nations leading provider of healthcare services, HCA Healthcare.BenefitsNCCM, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Fertility and family building benefits through Progyny
• Free counseling services and resources for emotional, physical and financial wellbeing
• Family support, including adoption assistance, child and elder care resources and consumer discounts
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan
• Retirement readiness and rollover services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Learn more about Employee BenefitsNote : Eligibility for benefits may vary by location.Our teams are a committed, caring group of colleagues. Do you want to work as a Virtual RN PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsProvide appropriate compassionate advice to callers using evidence based clinical decision tools to help callers make personal health decisions. Make cross referrals as indicated. Facilitate referrals and event registration through internal transfer mechanisms.DUTIES AND RESPONSIBILITIES :
• Utilizes nursing skill and along with approved protocols to provide telephone nurse triage and / or health advice to consumers with clinical questions or symptoms.
• Facilitates referrals for health services as appropriate via telephone and performs all components of call processing
• Ensures performance standards are met and accepts constructive feedback
• Speaks with a pleasant, professional phone voice and provides superior customer service to create an exceptional patient experience.
• Documents caller information and outcomes in a relational database system in accurately and as prescribed by current standards and policies
• Maintains confidentiality, HIPAA and PHI compliance
• Communicates appropriately and clearly with departmental management, co-workers and callers and exhibits willingness to master new work routines and methods
• Practices and adheres to HCA's "Code of Conduct" and "Mission and Value Statement"
• Provides homecare, advice and / or education to callers that respects the cultural, spiritual, intellectual / educational, and psychosocial differences of individuals and preserves caller's autonomy, dignity and rights.
• Maintains and contributes to a collaborative professional and ethical work environment.
• Actively participates in team meetings and engages in the processes of the contact centerKNOWLEDGE, SKILLS AND ABILITIES :
• Demonstrates knowledge and understanding of organizational and departmental policies, procedures and systems
• Communicates clearly and concisely both verbally and in writing
• Establishes and maintains long-term customer relationships, building trust and respect
• Demonstrates good judgment in handling situations not covered by written or verbal instructions
• Able to work effectively with internal and external customers
• Able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly, and transcribe accurately
• Able to handle multiple priorities and manage stress appropriatelyEDUCATION :
• The position requires an entry knowledge level generally obtained through completion of an Associate Degree or an equivalent in demonstrated work experience.EXPERIENCE :
• 1 year of clinical nursing experience required; 3 years preferredCERTIFICATE / LICENSE :
• Active RN license in state of residence required and ability to obtain licensure in all states served by HCA.HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Virtual RN PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status