What are the responsibilities and job description for the Office Manager position at HCAOA?
Job Summary REPORTING TO THE COMPANY OWNER :
The primary goal of the Administrator is to ensure clients receive the highest quality care in accordance with Company standards. Within the framework of the objectives and policies established by the Company, plans and coordinates care objectives that promote quality within the Company both within and outside the Company. Participates as member of the company's management team in planning, policy formulation and administrative decision making with a particular reference to the role, functions, and operations of the agency's services.
Essential Functions
1. Maintains compliance to all Agency clinical and administrative policies, procedures and regulatory requirements.
2. Evaluate and supervise all Agency homecare staff for conformity with professional standards of home health care, and in accordance with state health statues and home care licensure requirements.
3. Ensures the quality of patient care and service by using specialized knowledge and judgment to assure patient care standards are in compliance with applicable State Practice acts and Agency policies.
4. Performs or supervises case management activities for individual patient's, including but not limited to assessments, teaching and development and updating of the care plan or paraprofessional tasks sheet.
5. Coordinates arrangements with other healthcare and equipment providers to assure continuity of care and adherence to the patient plan of care.
6. Provides for orientation and in-service education for Personal Care Assistants and Homemakers.
7. Helps improve the knowledge base and effectiveness of agency staff by teaching some limited patient care techniques and further program development.
8. Interviews, screens, and tests all applicants.
9. Actively engages in training and new hire orientation to demonstrate professional home care standards.
10. Reviews client / caregiver notes to ensure compliance and quality in documentation and care.
11. Manages company client survey programs by promoting participation, reviewing results, and making recommendations to the management team on improving the quality of care.
12. Performs "on call" duties as needed.
13. Receives referrals and inquiries on the programs of this company.
14. Promotes a positive image of the Agency within the office and in the community.
15. Promotes Agency to the community, participating in community programs with other professionals when necessary and forming alliances that are most beneficial to the agency.
16. Documentation of care / issues / events in ClearCare and in client / caregiver files as directed by state licensure guidelines and RAH recommendations.
17. Completes performance reviews of all staff members as per office policy.
18. Follows up with all Agency complaints both staff and client.
19. Performs weekly invoicing and payroll
20. Manages after hour call service.
Additional (non-essential) Functions
1. Represent Agency before public as required by Administrator.
2. Other duties assigned by Owner.
3. May be required to travel on company business.
Education, Experience, Knowledge, Skills, Abilities and Availability
1. One year of supervisory experience in healthcare required.
2. Home care experience preferred.
3. Read, write speak and understand English as needed for completion of job.
4. Basic computer skills required.
5. Excellent telephone skills required.
6. Current CPR certification.
7. Have a valid driver's license and use of an insured automobile or access to adequate transportation.
Working Conditions / Benefits
- Works primarily out of the local office or in client homes as needed.
- Growing company with exciting potential for career advancement.
- Gain valuable healthcare work experience.
- Feel rewarded for your work each day by making a difference in the lives of clients and their families.
Compensation
Please provide a cover letter and your resume to : kstowers@rahstafford.com
Right at Home provides in-home care services to clients and equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, natural origin, age, disability, or any other legally protected class, characteristic or practice, in compliance with all applicable federal, state and local laws. Each Right at Home office and business is independently owned and operated under a franchise agreement with Right at Home, Inc. Each franchised unit employs the caregiving staff.
Flexible work from home options available.
Compensation : $900.00 - $1,050.00 per week
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home :
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
Salary : $900 - $1,050
