What are the responsibilities and job description for the Customer Service Representative position at HCC Service Company, Inc.?
As the nation’s original travel insurance comparison site, InsureMyTrip, a member of the Tokio Marine HCC group of companies, has over 20 years of experience connecting travelers with the best trip policy. Additionally, Providence Business News named InsureMyTrip a 2023 Top Workplace Winner! InsureMyTrip is looking for a Travel Insurance Agent in the Customer Care Department. As the primary contact, the Travel Insurance Agent helps customers by educating and navigating them through the many travel insurance plans offered by IMT. $21/Hour starting pay Casual dress environment Eleven company-paid holidays plus 20 PTO days 401(k) Retirement Plan with 6% company match Available health, dental, and vision insurance plans The Adventure Ahead: Provides sales and service to customers calling in (No cold calling) Determines the customer’s needs and recommends the appropriate plans available by asking questions and conversing with customers Processes changes to existing policies Remains knowledgeable on updated products, services, and procedures Skills and Experience Needed: High School degree/GED Two years of Customer Service experience Ability to obtain a Property & Casualty Producer’s license in state of residence within 6 weeks of hire (company paid) Dependable and able to work evenings and Saturdays Excellent verbal and written communication skills with the ability to converse with a diverse customer base InsureMyTrip is an equal-opportunity employer. If your experience aligns with the listed requirements, please apply! #Hybrid #Remote #LI-KP1 Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.
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