What are the responsibilities and job description for the Business Office Support Specialist position at HCF Management?
Position Summary:
Business Office Support Specialist is responsible for monitoring Accounts Receivables at the Care Community level, monitoring adherence to HCF’s policies/procedures and the training of new Office Managers in assigned facilities throughout the organization.
Position Responsibilities of a Support Specialist for Business Office:
- Assist/Monitor all Medicaid pending in OH and PA
- Assist/Responsible for Corporate Office Deposits for all facilities
- Monitor co-insurance, hospice, resident resource and VA billing at assigned Care Communities
- Travel to any/all HCF Care Communities as necessary to provide training, assistance, etc. to Business Office Managers
- Audit/assist billing Ohio Medicaid balances in MITS/PA Medicaid Promise
- Audit and approve facility refunds at assigned Care Communities
- Assist Business Office Manager at assigned Care Communities with collections calls, issues, etc.
- Conducts ADR’s, Humana audits, etc.
- Enforce established company policies and procedures as applicable.
Knowledge, Skills and Abilities: Must hold an Associate’s Degree in Business, Accounting, or a related discipline and/or have previous Accounts Receivable experience in long-term care. A thorough understanding of and experience with Medicare, Medicaid, as well as Insurance/Managed Care billing processes and strong organizational, computer, and time management skills are required.
Benefits for a Business Office Support Specialist
- Promotion opportunities
- Flexibility
- Education/Learning
- Competitive benefit package
What we look for in a Support Specialist- Business Office
Experience – If you’ve had a job or experience in a position with similar goals and responsibilities, we’d love to connect with you.
Skills – We’re looking for individuals that are compassionate, team players, social, trustworthy and service-minded.
Characteristics – We’re looking for individuals that are self-motivated, dependable, ethical, and ready to jump in and provide outstanding care and customer service to our residents.
The Company
Our Core Values, better known as We Care is that each and every employee in the organization is held to standards of Wholeheartedness, Excellence, Collaboration, Accountability, Respect, and being Ethical. Whether you work for HCF or become a resident of HCF, we can promise you one thing; we will treat you like family!
