What are the responsibilities and job description for the Administrative Support position at Hcj Cpas & Advisors Pllc?
This position provides support to the office and employees through clerical tasks, errands, client services.
Administrative Assistant, Front Desk Administrator, Receptionist
- Serves as receptionist by answering calls and greeting clients.
- Manages conference room schedules.
- Sorts and distributes incoming mail; prepares and records outgoing mail.
- Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
- Runs daily errands.
- Maintains inventory and organization of office supply closet and maintenance closet.
- Accepts client documents and payments.
- Posts client payments.
- Sets up and maintains client data/profiles in software.
- Maintains appearance of common areas and cleanliness of breakroom/kitchen daily.
Additional duties an Administrative Assistant may perform:
- Cross trains with other administrative roles to maintain office efficiency.
- Stocks workstations with paper and toner
- Other duties as assigned
Innovation
- Anticipate and solve problems with original and tailored solutions
- Forward thinking and big picture focused.
Ownership
- Self-driven and strives to get the job done in a timely manner without passing the buck
- Total responsibility of knowledge on assigned tasks and technical matters
- Provide quality work
Teamwork
- Think of others, humble, loyal and puts the firm first
- Collaborate within teams
- Develop relationships with peers and attend firm events
Communication
- Effectively exchange meaningful information and ideas on a timely basis with tact and open minds by listening first and asking questions second
- Communicate effectively and professionally
- Keep immediate supervisor informed
Other knowledge, skills, and abilities
- Maintains a high degree of professionalism and integrity
- Understands and maintains the confidentiality of all information
- Professional communication skills (written and verbally) including advanced knowledge of current grammar and punctuation standards
- Capable of working and communicating positively and effectively with professionals at all levels
- Superior customer service skills
- Strong organizational and time management skills
- Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail
- Ability to work independently or in coordination with other administrative or management professionals
- Ability to effectively utilize multi-line telephone system
- Ability to work weekends as needed to meet deadlines
- Lifting up to 20lbs.
- Frequent sitting, standing, bending, and walking.
Experience, Education and licenses:
- Two years of customer service in a professional office
- High School Diploma, GED or equivalent required
- Must have a drivers license and a clean driving history
Software:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)