What are the responsibilities and job description for the Business Analyst/ Technical Writer Job at HCL Global Systems, Inc. in Jackson position at HCL Global Systems, Inc.?
Role : Business Analyst / Technical Writer
Location : Jackson, MS (first 2 weeks onsite, there after remote)
Duration : 2.5 months (360 hours)
Webex interview
Description of the job functions the contractor will be expected to perform.
MDCPS is seeking Business Analysts / Technical Writers to work closely with cross-functional teams including Delivery Leads, SME's, Data Management, IT and end-users to ensure that our case management system aligns with business requirements and is supported by clear, accurate documentation.
Responsibilities :
- Work closely with MDCPS resources to storyboard user scenarios for case management applications
- Define business outcomes for case management use cases
- Develop high quality technical documentation identifying key workflows, use cases, user stories and functional specifications
- Publish step by step process instructions to achieve business objectives
- Define data requirements associated with clinical use cases
- Review and edit technical content for accuracy, clarity, and consistency, ensuring it aligns with system functionalities and user needs.
- Organize and structure documentation in a way that is easy to understand and navigate.
- Produce clear, user-friendly content that is accessible to a diverse audience, including end users, system administrators, and developers.
- Provide feedback on the CMS from a user perspective to help improve the usability of the system
Required Skills / Experience
Preferred / Not Required
