Break/Fix Technician

• Physically troubleshoot various network components in network infrastructure

including routers, switches, console servers, and optical transport equipment.

• Provide onsite network support and expertise for all teams on the local data center,

and act as a liaison for remote networking teams.

• Physical, hands-on replacement of optics, line cards, supervisor cards, and chassis hardware.
• Troubleshooting network link, device, and configuration issues, isolating the problem,

and fixing the problem.

• Creating new RMA requests through OEM vendors for both replacement devices, as

well as obtaining technical assistance when troubleshooting devices.

• Tracking, maintaining, and updating asset inventory of defective and replacement parts.
• Tracing and isolating cables through patch panels.
• Testing and cleaning fiber optic cables and optical interfaces.
• Schedule and perform network maintenance, repair, and upgrade tasks as needed

while minimizing the impact on the production network

• Use internal automation software, tools, and scripts to configure, monitor, and repair

network equipment.

• Working with cross functional teams, including facilities, cabling, and server teams.
• Perform queue management for alarms, tasks, and incidents and participate in ongoing

deployment projects.

• Strong working knowledge of Linux OS, CLI navigation, JUNOS, Cisco IOS, and bash.
• Physical audits of inventory and updating asset inventory database.
• The job requires significant time standing, walking, bending, and lifting

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• fiber optic cable: 1 year (Required)
• Windows: 1 year (Preferred)

Ability to Commute:

• New Albany, OH 43054 (Required)

Ability to Relocate:

• New Albany, OH 43054: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000