What are the responsibilities and job description for the Senior Analyst position at HCL Technologies?
Troubleshooting DFP(DoubleClick for Publishers) related issues. Reporting resolution to onshore buddies to communicate with publishers (1.) The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team (2.) To clearly understand the Ticket raised in CRM and document the requirements (3.) To comply to agreed SLA/ customer timelines and adhere to the high quality norms set to ensure zero-error (4.) Improving skill level through Self development / nominating training programs Skill reverification Tests (5.) DFP (Desktop for Publishers) tool Technical support with HTML, Java Script and CSS