What are the responsibilities and job description for the Technical Specialist position at HCL Technologies?
Job Role: - Technical Specialist
Exchange Online SharePoint Online Teams L2 for China Location
Primary Skills:
8 Years of relevant L2 experience in Exchange Online, MS Teams.
Secondary Skills
SharePoint Online, OneDrive for Business Services, Viva engage & M365 apps
PowerShell scripting skills would be nice to have
Skills
Policy and License Management
Linux based Mail Relay services
Mailbox management
Mail groups management
Email self-services
Profile Management
Email services Lifecycle management
Evergreening of M365 suite
MS Defender for O365 Email Security Solution Management
Managing Anti phishing, Anti-malware, Advance threat protection, Anti-spam policies.
Mitigation of spam/Phish attacks in Exchange Online/MDO
Phishing Awareness Support
E-Mail encryption through S/Mime
Managing content and attachment filtering
Message quarantine management
Data loss prevention management
Investigating e-mail related security alerts
MDO Email Security Policy Management
Job Description:-
Resource needs to work in China location and manage Office 365 for 21Vianet tenant individually
Deep technical expertise and extensive experience in administration, supporting, and optimizing the M365 suites ,Exchange online, SharePoint online and M365 troubleshooting, resolving and finding root cause.
Experience on office 365 Groups, OneDrive, Teams, StaffHub, Flow, Forms and other Apps
Stay up to date with the latest M365 features, updates, industry trends, Roadmap
Troubleshoot Outlook-Exchange connectivity issues, calendar issues , contact issues, Mail flow
Managing email archives, mailbox permissions and mailbox database creations
Managing incoming and outgoing policies , Whitelisting, TLS configuration , managing listeners and SMTP routes
Working knowledge on Conditional access policy
Knowledge on Exchange online protection, Iron Port, Proof Point
Database Availability group (High Availability) troubleshooting
Administer and support the Microsoft Teams platform to ensure optimal performance.
Configure and manage Teams policies, security settings, and governance.
Collaborate with IT and business units to integrate Teams with other applications.
Provide training and support to end-users to maximize Teams capabilities.
Troubleshoot and resolve issues related to Teams functionality and integrations.
Monitor Teams usage and generate reports to guide improvements.
Stay updated with the latest Teams features and updates, implementing changes as needed.
Working knowledge on M365 appss
Proactive event detection and notification (availability, capacity and performance).
Archive and delete unused sites in accordance with Customer's requirements.
Periodically report on, and remove orphaned users identities from sites.
Support and manage labelling of SharePoint documents based on content and sensitivity.
Support and manage protection, retention and data loss prevention in SharePoint based on document labels
Suggest archive and deletion of unused sites.
Administer and support the Microsoft Teams platform to ensure optimal performance.
Configure and manage Teams policies, security settings, and governance.
Collaborate with IT and business units to integrate Teams with other applications.
Provide training and support to end-users to maximize Teams capabilities.
Troubleshoot and resolve issues related to Teams functionality and integrations.
Monitor Teams usage and generate reports to guide improvements.
Stay updated with the latest Teams features and updates, implementing changes as needed.
Manage all SharePoint and OneDrive for Business site level conditional access configuration in line with defined policy by the Customer
Configure, manage and mon
Exchange Online SharePoint Online Teams L2 for China Location
Primary Skills:
8 Years of relevant L2 experience in Exchange Online, MS Teams.
Secondary Skills
SharePoint Online, OneDrive for Business Services, Viva engage & M365 apps
PowerShell scripting skills would be nice to have
Skills
Policy and License Management
Linux based Mail Relay services
Mailbox management
Mail groups management
Email self-services
Profile Management
Email services Lifecycle management
Evergreening of M365 suite
MS Defender for O365 Email Security Solution Management
Managing Anti phishing, Anti-malware, Advance threat protection, Anti-spam policies.
Mitigation of spam/Phish attacks in Exchange Online/MDO
Phishing Awareness Support
E-Mail encryption through S/Mime
Managing content and attachment filtering
Message quarantine management
Data loss prevention management
Investigating e-mail related security alerts
MDO Email Security Policy Management
Job Description:-
Resource needs to work in China location and manage Office 365 for 21Vianet tenant individually
Deep technical expertise and extensive experience in administration, supporting, and optimizing the M365 suites ,Exchange online, SharePoint online and M365 troubleshooting, resolving and finding root cause.
Experience on office 365 Groups, OneDrive, Teams, StaffHub, Flow, Forms and other Apps
Stay up to date with the latest M365 features, updates, industry trends, Roadmap
Troubleshoot Outlook-Exchange connectivity issues, calendar issues , contact issues, Mail flow
Managing email archives, mailbox permissions and mailbox database creations
Managing incoming and outgoing policies , Whitelisting, TLS configuration , managing listeners and SMTP routes
Working knowledge on Conditional access policy
Knowledge on Exchange online protection, Iron Port, Proof Point
Database Availability group (High Availability) troubleshooting
Administer and support the Microsoft Teams platform to ensure optimal performance.
Configure and manage Teams policies, security settings, and governance.
Collaborate with IT and business units to integrate Teams with other applications.
Provide training and support to end-users to maximize Teams capabilities.
Troubleshoot and resolve issues related to Teams functionality and integrations.
Monitor Teams usage and generate reports to guide improvements.
Stay updated with the latest Teams features and updates, implementing changes as needed.
Working knowledge on M365 appss
Proactive event detection and notification (availability, capacity and performance).
Archive and delete unused sites in accordance with Customer's requirements.
Periodically report on, and remove orphaned users identities from sites.
Support and manage labelling of SharePoint documents based on content and sensitivity.
Support and manage protection, retention and data loss prevention in SharePoint based on document labels
Suggest archive and deletion of unused sites.
Administer and support the Microsoft Teams platform to ensure optimal performance.
Configure and manage Teams policies, security settings, and governance.
Collaborate with IT and business units to integrate Teams with other applications.
Provide training and support to end-users to maximize Teams capabilities.
Troubleshoot and resolve issues related to Teams functionality and integrations.
Monitor Teams usage and generate reports to guide improvements.
Stay updated with the latest Teams features and updates, implementing changes as needed.
Manage all SharePoint and OneDrive for Business site level conditional access configuration in line with defined policy by the Customer
Configure, manage and mon
