What are the responsibilities and job description for the Program Director position at HCLTech?
HCLTech is looking for a highly talented and self- motivated Program Director to join it in advancing the technological world through innovation and creativity.
Job Title: Program Directo
rJob ID: 258823
7Position Type: Full Tim
eLocation: Dallas, Texas (onsite
)
Role/Responsibiliti
esStrong leader with 12 years of experience in handling support teams with at least 5 years of experience managing large Data Operations or Data Engineering tea
ms
Key Responsibiliti
- es:To establish and run the technology solutions organization to provide EN/NN growth to the designated accounts. The typical split at this juncture is 70
- /30To strategize skill development for Line of Business/Technology Solutions, including creating and planning technology expertise towers, identifying necessary skills, assessing current skills against these towers, identifying skill gaps, and executing an agreed-upon skill development pl
- an.To establish thought or market leadership through the identification and implementation of technology/domain practices, while developing and executing strategic visions and roadmaps for solution development, aligned with organizational objectives, market trends, and customer requiremen
- ts.To provide leadership and direction to solution development teams, including solution architects, engineers, analysts, and project managers, fostering a culture of collaboration, innovation, and continuous improveme
- nt.To set-up and run Re-use practice across the LoB (Define and set-up the practice| evangelize| implement and do periodic ROI assessmen
t).
Qualifications & Experi
- ence
12 years of experience in handling support teams with at least 5 years of experience managing a - teamExcellent People Management Skills - Prior experience leading a client-facing support
- teamsPrior experience leading a client-facing support
- teamsStrong understanding of support team metrics and
- SLAsExperience in Delivery and Program management with onsite offshore delivery
- modelIdentifying process automation areas in each service off
- eringExcellent verbal and written communication sk
- ills.Excellent planning and organizational sk
- ills.Strong presentation skills and ability to motivate
- teamsKnowledge of MS Excel and Power
Point
Academic qualifications/Level of Educ
ation:Undergraduate Degree from an accredited institution in Computer Science / Information Technology / Management Information Sy
stems.
Pay and Be
nefits Pay Range Minimum: $90,000 p
er yearPay Range Maximum: $184,800 p
er year
HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investi
gation.
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays
per year
How Y
ou’ll Grow
At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fit
Salary : $90,000 - $184,800