What are the responsibilities and job description for the Administrative Assistant position at HCO Behavioral Health?
Position Overview
We are seeking an organized, detail-oriented, and proactive Administrative Assistant to join our team. This role is ideal for someone with excellent customer service skills, a professional demeanor, and the ability to handle multiple administrative tasks efficiently. The ideal candidate will be a quick learner, highly dependable, and have a strong ability to work both independently and collaboratively.
Key Responsibilities
Customer Service:
- Serve as the first point of contact for clients and visitors, delivering exceptional customer service via phone, email, and in-person interactions.
- Answer and direct incoming calls professionally, taking messages or resolving inquiries as appropriate.
- Respond promptly to client inquiries and provide accurate information about services.
Administrative Support:
- Schedule and coordinate appointments, meetings, and events, ensuring calendars are updated and conflicts are avoided.
- Perform data entry tasks, ensuring accuracy and attention to detail in maintaining records and databases.
- Organize and manage physical and electronic files to ensure information is easily accessible.
- Handle incoming and outgoing correspondence, including mail, emails, and packages.
Office Operations:
- Assist in maintaining a clean, organized, and professional office environment.
- Monitor and order office supplies as needed to ensure smooth operations.
- Support team members with various administrative tasks and special projects as assigned.
Qualifications and Skills
- Experience: Previous experience as an administrative assistant or in a customer service role preferred.
- Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable using scheduling software and databases.
- Communication: Strong verbal and written communication skills with a professional and friendly demeanor.
- Detail-Oriented: Excellent organizational skills with a focus on accuracy and attention to detail.
- Quick Learner: Ability to grasp new tools, systems, and processes efficiently.
- Interpersonal Skills: Positive attitude, strong work ethic, and ability to handle sensitive information with confidentiality.
- Time Management: Ability to prioritize tasks effectively and work independently to meet deadlines.
Working Hours and Compensation
- Schedule: 5 hours daily, Monday to Friday, with some flexibility in hours
Salary : $15 - $18
