What are the responsibilities and job description for the General Manager (GM) position at HCR Holdings?
General Manager
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We are seeking a highly skilled and experienced General Manager to handle the day-to-day management of the restaurant. In this role, you will have the key responsibilities of boosting sales, attaining restaurant EBITDA targets, adhering to the budget, and fostering a culture of responsibility within the restaurant. Your duties also include the recruitment, hiring, training, mentoring, and leadership of Managers and Team Members.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Own your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountability.
- Responsible for all front of house (FOH) and back of house (BOH) results including Ecosure.
- Ensure CHARM service model is fully integrated by FOH Team with every Guest.
- Communicate company initiatives and tactics to drive sales and profitability.
- Recruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.
- Conduct regular one-on-ones and follow up with Managers and Team Members.
- Reinforce Team Members' skills and Managers' leadership behaviors.
- Identify and implement strategies to retain the best Team Members.
- Control receiving and inventory levels and report all concerns to Area Coach (AC).
- Create and delegate daily goals and tasks and ensure completion through consistent follow-up.
- Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.
- Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.
REQUIREMENTS :
PHYSICAL REQUIREMENTS :
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