What are the responsibilities and job description for the LPN, Diverse Care Field Coordinator position at HCR Home Care?
Role and Responsibilities
The primary goal of the Diverse Care Field Coordinator is to provide a point of contact in the community to manage and nurture relationships with Black religious leaders who may refer individuals who need home care services. The Field Coordinator is the direct link between the clinical intake and the Black religious leaders. The Field Coordinator is responsible for educating on home health care, maintaining exceptional customer service, working within the schedules of the Black churches, which may include evenings and weekends.
Essential Functions
- Accountable for developing and implementing outreach to Black churches and delivering patient referrals for Black seniors.
- Responsible for appropriate messaging and positioning of home care services to each church group, including delivering informal and formal presentations with content-appropriate materials.
- Outreach functions may also include representation at conferences, health fairs, community events, as well as planning and participating in CME and non-CME educational opportunities.
- Regularly collaborates with the HCR Diverse Care team to resolve any provider issues.
- Other duties as assigned.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Requirements:Qualifications and Requirements
- NYS Licensed Practical Nurse (LPN) credentials preferred.
- Must have a minimum of 3 years of relevant outreach and/or community organizing experience; including 1 to 2 years of experience working with Black communities.
- Proven track record of successful outreach performance, relationship building and growing relationships.
- Excellent written, verbal, and presentation skills.
- Excels at providing customized customer service.
- Proven ability to drive results and use data to manage performance.
- Strong interpersonal skills and team building capability.
- Ability to manage multiple tasks/relationships at once.
- Highly self-motivated and works well independently but is also a strong team player.
- Ability to work nights and weekends as needed.
Work Environment
The Diverse Care Initiative Field Coordinator is a hybrid office/non-office setting and may be exposed to outdoor conditions.
The working conditions are classified as light work:
- Light work - Exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time.
Physical Requirements
The following is a description of the physical requirements on a daily basis for the Diverse Care Initiative Field Coordinator. While performing the duties of the job the employee is regularly expected to:
- Stand
- Sit
- Hear
- Walk
- Talk
- Stoop or kneel
- Repetitive motion
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
EOE/AA Minority / Female / Disability / Veteran
Compensation: $58,500 - $70,000
Salary : $58,500 - $70,000