Role and Responsibilities
The Regional Director is responsible for planning, organizing, directing, coordinating and evaluating HCR's patient services at the regional level, working with clinical management to assure high quality outcomes, patient, and staff satisfaction, and attainment of revenue goals. The Regional Director may also be, but is not required to be, the Director of Patient Services.
Essential Functions
- Participate in the development, implementation, evaluation, review, and revisions of policies and procedures consistent with current professional standards of practice.
- Develop goals, objectives, and standards of care relevant to patient services and personnel functions.
- Ensure coordination of all patient services by monitoring plans of treatment, assuring case conferences are conducted, conducting periodic patient evaluations, and determining frequency and / or staffing patterns.
Coordinate the quarterly clinical record review program.
Ensure communication and coordination with physician's offices, payers, patients / families, outpatient services and inpatient coordinators, regarding care and status of the patient.Ensure decisions regarding patient referral, admission and discharge are made based on patient's assessed needs and safety and does not jeopardize the safety of personnel.Ensure a comprehensive interdisciplinary assessment is completed for each patient and addresses the medical, social, mental health and environmental needs of the patient.Ensure personnel delivering patient care are adequately supervised as evidenced by :Compliance to patient's plan of care
Clinical documentationIn-home supervision of personnelEnsure personnel are scheduled to guarantee proper coverage within authorized staffing levels.Responsible for recruitment of qualified personnel and implementation of effective strategies to promote staff retention at acceptable parameters established by the Agency in collaboration with the Clinical Managers and HR Department.Ensures staff maintains up-to-date credentials, and adheres to job responsibilities and productivity requirements, by conducting timely, thorough performance reviews annually, providing more frequent feedback on low performance as needed.Participates in the agency's information management and performance improvement programs.Serves as a member of the Professional Advisory Council and periodically reviews policies relevant to patient care with the council.Participates in local organizations on activities relative to the health professions and community health services.Responsible for the organization and directions of the ongoing functions, including, but not limited to, the following :Responsible for agency performance : financial, quality, regulatory.
Managing operations within projected budget.Participate in the development of standards and methods of measurement of agency activity.Preparation of reports on agency activity for Senior Leadership Team.Ongoing liaison with HCR Clinical or Senior Leadership TeamMaintain a working knowledge of current Medicare, Medicaid, and third-party payor requirements for home care reimbursement.Keep up-to-date on evidence-based care and practices, products, treatments and trends and communicate this information to personnel.Maintain understanding and effective demonstration of nursing leadership competencies, including, but not limited to :People :Build effective teams
Manage relationships up, down and to the sideMotivate and develop othersBuild positive work environmentsPurpose :Respond to organizational mandatesProject missionMove strategies to actions by using short-term objectivesProcess :Manage a change processManage conflict within the organizationUse performance assessments effectivelyPersonal :Develop self-knowledge and awarenessUse communication skills interpersonally and publiclyDemonstrate courageMaintain resilienceOther duties as assigned.This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Education Requirements
A registered professional nurse, physical or occupational therapist, or medical social worker, with a bachelor's degree (master's preferred), and two (2) or more years' experience in both home health care and in a clinical management position.Qualifications and Requirements
Current, valid NYS Licensure in profession.Minimum of two years' experience in home health care.Medicare home health experience and management experience.Organized, detail-oriented, and possesses effective communication skills both orally and in writing.Understands the delivery of home health care and is able to problem-solve effectively.Capable of prioritizing and handling multiple tasks of critical importance simultaneously.Functions well in an atmosphere of change and interruption.Effective management skills.Must possess a valid NYS driver's license and automobile liability insurance.Must have dependable transportation and able to drive in all types of weather.Work Environment
The Regional Director is primarily in an office setting and may be exposed to outdoor conditions.
The working conditions are classified as light work :
Light work - Exerting up to 20 pounds of force occasionally, and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Light work involves sitting most of the time.Physical Requirements
The following is a description of the physical requirements on a daily basis for the Regional Director. While performing the duties of the job the employee is regularly expected to :
StandHearWalkTalkStoop or kneelRepetitive motionThis is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
EOE / AA Minority / Female / Disability / Veteran
