What are the responsibilities and job description for the IT Service Desk Internship - Summer 2025 position at HCVT?
Come for the Challenge. Stay for the Experience.
At HCVT, we believe every challenge presents an opportunity to positively impact our clients and people. Talented and ambitious individuals who seek limitless professional opportunities thrive at HCVT. Our team is known for its technical skill and ability to help clients address complex business issues all while investing in and supporting our people to provide a rewarding employee experience.
What We Do and Who We Serve
We offer Tax, Audit, Advisory, and Business Management services to our clients, which include private and public companies, high-net-worth individuals, and family offices. We also specialize in serving clients across the following industries: Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing.
We Live Our Core Values
Our values guide us in our day-to-day interactions with our clients and each other—Integrity at our Core; Building Success Together; Passion for Excellence; and Diversity, Equity, & Inclusion. We are focused and committed to the needs of our clients and our team.
Discover How Far You Can Go.
Opportunities abound at HCVT. Our firm has experienced steady growth since its founding in 1991 and continues to expand its client service offerings, creating new opportunities for professionals to grow their careers. We make significant investments in training and provide interesting, diverse, and intellectually stimulating client engagements for our teams to work on—the kind of work that helps you develop and refine your skills to advance in the profession.
Hybrid Work
At HCVT, we embrace a hybrid work model that offers a balance between in-office collaboration and remote convenience. Our teams work a minimum two days a week in the office, unless noted otherwise in the job description, complemented by in-person trainings, meetings, and team-building activities to foster your growth and deepen team connections. These trainings and events may take place outside of your home office location.
Apply today and find out why so many come for the challenge—and stay for the experience. We look forward to meeting you!
HCVT operates under a hybrid working model. Effective Jan 1, 2024, employees are expected to work at their assigned office a minimum of two days per week. In the event that this is not geographically reasonable, you may work in the office closest to your home. Additionally, we expect employees to participate in required firm events/meeting (e.g., trainings, team bonding, client meetings, etc.).
\n- Assist IT Service Desk team with IT ticket queue, such as troubleshooting computer hardware/software issues or complete requested controlled processes
- Assist IT Asset Coordination team with replacing hardware (laptops, monitors, docking stations, keyboards and mice)
- Install, test, maintain, upgrade, and troubleshoot computers and other peripherals
- Prepare decommissioned equipment for physical disposal
- Conduct research on specific software or hardware
- Help maintain documentation on software and computer systems
- Participate in various IT related projects as needed
- Available to work 40 hours a week from Mid-June through Mid-August
- Flexibility to work in a hybrid environment (in office and/or from home as needed), to be organized with the Service Desk Manager
- Ongoing education in an IT related field is acceptable with the potential to continue the internship part-time while attending classes
- Excellent decision-making skills
- Excellent troubleshooting skills
- Excellent interpersonal skills
- Experience in technical support preferred, but not required
The anticipated hourly range for this role is $25.00 plus any overtime. This salary range is specific to the state(s) listed and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill set and education; experience and training; licensure and certifications; and other business and organizational needs.
Connect with us:
LinkedIn, Instagram, Facebook, HCVT Website
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The ordinance requires employers to state, in all job solicitations, postings and advertisements, that the employer will consider applicants in a manner consistent with the requirements of the Fair Chance Initiative.
Salary : $25
