What are the responsibilities and job description for the Product Specialist- Lab Equipment & Testing, Water Quality (Waukegan, IL or Remote) - USABlueBook position at HD Supply Repair and Remodel?
Job Details
Company based in Waukegan, IL. Applicants from IL preferred; out-of-state applicants will be considered. REMOTE position with onsite as needed.
Company Overview
USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators. It is our goal to remain the industry's top technical and customer service leader.
USABlueBook ( ) is a division of HD Supply.
More About USABlueBook
USABlueBook was founded in 1991 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. It was his dedication to providing exceptional service and support to water and wastewater operators everywhere that made USABlueBook what it is today. As we continue to expand, our main goal stays the same - to make sure that all of our customers "Get the Best Treatment!"
Preferred Qualifications
What is the Job?
In this exciting and important role, you will be the subject matter expert consulting on products used in the water and wastewater industry.
Solution: Provide application assistance in selecting products based on customer needs.
Troubleshooting: Provide troubleshooting assistance across assigned product categories.
Train and Support: Train internal customers on products to increase knowledge. Support Sales team and Customer Care with technical sales needs.
Sourcing: Research customer application criteria in order to provide special order quotations.
Who is the ideal candidate?
Certifications: Currently holds or has held a water or wastewater operator's license.
Technical skills: Worked on or with products used in a Water or Wastewater Plant/Laboratory. Experience in equipment related to Chemical Feed.
Business skills: Has attention to detail, documentation and strong interpersonal skills.
Job Summary
Partner with sales to provide expertise and answer questions regarding products and services. Demonstrate how product/services can solve customer issues and create sales opportunities. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, HD Supply will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities, and Key Accountabilities
Nature and Scope
Work Environment
Education and Experience
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:
Pay Range
$87,000.00-$130,900.00 Annual
HDS provides the following benefits to all permanent full-time associates:
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Company Overview
USABlueBook is the recognized source of products and technical support for professional water and wastewater operators. As the company founded by utility operators, for utility operators. It is our goal to remain the industry's top technical and customer service leader.
USABlueBook ( ) is a division of HD Supply.
More About USABlueBook
USABlueBook was founded in 1991 when a certified operator, realizing there was no single-source supplier to meet all of this product needs, decided to start a company that would do just that. It was his dedication to providing exceptional service and support to water and wastewater operators everywhere that made USABlueBook what it is today. As we continue to expand, our main goal stays the same - to make sure that all of our customers "Get the Best Treatment!"
Preferred Qualifications
- 5 years technical product experience in assigned product categories.
- Customer service experience.
- Industry and product experience.
- Technical background.
- Experience in Laboratory equipment.
What is the Job?
In this exciting and important role, you will be the subject matter expert consulting on products used in the water and wastewater industry.
Solution: Provide application assistance in selecting products based on customer needs.
Troubleshooting: Provide troubleshooting assistance across assigned product categories.
Train and Support: Train internal customers on products to increase knowledge. Support Sales team and Customer Care with technical sales needs.
Sourcing: Research customer application criteria in order to provide special order quotations.
Who is the ideal candidate?
Certifications: Currently holds or has held a water or wastewater operator's license.
Technical skills: Worked on or with products used in a Water or Wastewater Plant/Laboratory. Experience in equipment related to Chemical Feed.
Business skills: Has attention to detail, documentation and strong interpersonal skills.
Job Summary
Partner with sales to provide expertise and answer questions regarding products and services. Demonstrate how product/services can solve customer issues and create sales opportunities. This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, HD Supply will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
Major Tasks, Responsibilities, and Key Accountabilities
- Develops strategic relationships with vendors in the following areas: negotiations, pricing, terms of sale, freight, and rebates.
- Develops new product from concept to implementation.
- Forecasts, prospects and bids for new business, customers, markets and additional service opportunities.
- Provides field training and consultation to sales personnel on product information.
- Promotes and reinforces business image as a total solutions provider.
Nature and Scope
- Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
- Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
- May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
- Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
- Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50 pounds) or awkward.
- Typically requires overnight travel more than 50% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT , WA Job Seekers:
Pay Range
$87,000.00-$130,900.00 Annual
HDS provides the following benefits to all permanent full-time associates:
- Medical (with Prescription drug coverage), dental, and vision plans
- Health care and Dependent Care FSA (as applicable)
- 401(K) with company match
- Paid Holiday, Vacation, Personal Time, and Wellness Day
- Paid Sick Time
- Life and Accidental Death & Dismemberment Insurance
- Short and Long-term Disability Insurance
- Critical Illness Insurance
- Accident Insurance
- Whole Life insurance
- Commuter Benefits
- Tuition Reimbursement
- Employee Assistance Program
- Adoption and Surrogacy Assistance
CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT and WA law requires the posting of the potential salary range for advertised jobs. Individual base pay is determined based on a variety of elements including market data, experience, skills, internal equity and other factors.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $87,000 - $130,900
