What are the responsibilities and job description for the Staff Coordinator position at HDE Home Care, LLC?
The Staff Coordinator is responsible to proactively connect DSPs to work with clients who want services for the Community Living Supports program. This is an entry-level management position. The Staff Coordinator reports to the Program Manager.
Responsibilities
- Regular attendance to provide a consistent office presence being available to answer phone calls, meet staff, and participate in meetings at the office and in the community. All work performed, besides taking after hours calls, is expected to be completed at the HDE office or in the field.
- Act as the primary contact for referral sources for the Community Living Support programs. Create and execute staffing plans for clients seeking services. Regularly communicate staffing updates to clients and work offers to DSPs.
- Coordinate Meet and Greets between DSPs, clients, and HDE management personnel. Attendance at these meetings may be necessary.
- Identify recruiting needs, post applicable jobs, coordinate and conduct all aspects of the interview process including screening new hires for orientation.
- Schedule, facilitate and participate in DSP orientations. Help staff understand their assignment or review potential assignments. Explain company policies and procedures.
- Communicate other various operational matters to clients and staff, including processing DSP call outs.
- Answer and respond to urgent calls on a rotation with other internal personnel outside of business hours.
- Master and implement company policies and procedures and Oregon Administrative Rules (OARs) relative to in home care and Medicaid agencies for applicable program rules.
Benefits
- Health, Dental, and Vision Benefits Package
- Paid Time Off (3 Weeks Accrued)
- Mileage Reimbursement
- 401(k) Matching
- Quarterly Bonus Structure
Minimum Requirements
- High School Diploma
- Professional experience as a staff coordinator OR 3 years' experience in a fast paced and team oriented office environment OR a bachelor's degree in Business, Communications, Marketing, or a closely related field.
Skills Needed
- Ability to make sound business decisions
- Strong interpersonal, communication and problem solving skills
- Ability to prioritize and multi-task
- Planning and organizational skills necessary to achieve business goals and to increase office efficiency
- Adaptability, flexibility and the ability to maintain effectiveness during change
- Computer literacy
- Effective communication via phone and email
- Ability to work effectively in a team environment
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Commute:
- Beaverton, OR 97005 (Required)
Work Location: In person
Salary : $25