What are the responsibilities and job description for the Business Analyst, Guidewire position at HDI Global Insurance Company?
Business Analyst, Guidewire
HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.
We are seeking an experienced Guidewire Business Analyst to join our team and support our insurance platform transformation projects. The ideal candidate will have expertise in Guidewire PolicyCenter, strong analytical skills, and a solid understanding of the insurance industry. This role will work closely with business stakeholders and technical teams to gather requirements, analyze business processes, and ensure that Guidewire solutions align with business goals and objectives.
Key Responsibilities
- Requirements Gathering: Work with business stakeholders to elicit, document, and analyze business requirements for Guidewire implementations and enhancements. Engage in project management activities, including the running of scrum teams, as needed.
- Business Process Analysis: Work with business stakeholders to analyze and document current- and future-state business processes and workflows, identifying areas for improvement or automation using Guidewire solutions.
- Solution Design: Collaborate with technical teams, architects, and developers to define functional and integration requirements and support the design of system solutions that meet business needs.
- Customization & Configuration: Provide input into the configuration and customization of Guidewire PolicyCenter to meet business requirements. Collaborate with the technical team on designing solutions that minimize customization.
- Stakeholder Communication: Serve as the primary point of contact between business stakeholders and the IT team, ensuring clear communication and alignment throughout the project lifecycle.
- Testing & Validation: Assist in test planning, test case creation, test data creation and other testing activities. Support sprint testing, sprint demos, stabilization testing (SIT) and user acceptance testing (UAT) to validate that the configured solution meets business needs.
- Change Management: Support the OCM team as needed in user impact analysis, across changes in business process and system functionality, to identify training needs. As and where needed, support the preparation of training materials and conduct training sessions to ensure users are effectively trained on the Guidewire systems.
- Continuous Improvement: Provide ongoing support post-implementation to ensure systems continue to meet business needs. Identify and recommend process improvements and system enhancements. Help to manage the backlog for ongoing development in an MVP mindset.
- Documentation: Create and maintain detailed documentation, including business requirements, functional specifications, use cases, user stories, and process flows.
Requirements
- Bachelor’s degree in information technology, business administration, project management, or a related field. · 2 years of experience as a Business Analyst working with Guidewire PolicyCenter. · Guidewire Certified Associate required; Guidewire Certified Professional or Guidewire Certified Ace certification preferred. Certification must be current and up to date, covering at least Jasper or Kufri versions.
- Experienced in gathering and documenting business requirements for insurance systems, with expertise in business analysis techniques, and proficient in translating requirements into technical solutions and writing functional specifications.
- Strong understanding of the policy administration process (underwriting, policy issuance, endorsements, renewals, cancellations).
- Experience with the full software development lifecycle (SDLC) including requirements gathering, design, testing, and deployment. Experience working in Scrum framework preferred.
- Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving skills with attention to detail.
- Proficiency in tools such as Microsoft Office Suite (Excel, Word, PowerPoint), JIRA, Confluence, and other business analysis or project management tools. Experience with Agile (Scrum, Kanban, Scrumban) frameworks, particularly in an insurance industry setting.
- Familiarity with SQL or other querying tools to analyze data is a plus
Please note we are not providing sponsorship for this opportunity.
HDI Global Insurance Company offers a competitive benefit package: 401k, Company Match, Paid Time Off, Sick Leave, Medical, HRA, Telemedicine, Wellness Program, EAP, Dental, Vision, Accident, Critical Illness, FSA, DCFSA, Group and Voluntary Life, STD, LTD, Pet Insurance, Transit, and Parking.
Attention All Applicants: Please use the following link to read HDI's California Personnel Privacy notice: https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:0bbddcaf-d738-3af9-bc04-b25f803799ff
HDI Global is an Equal Opportunity Employer
Individuals seeking employment at HDI Global Insurance Company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
