What are the responsibilities and job description for the Inside Sales-Industrial/Government position at HDI ( Horizon Distribution Inc )?
Job Description
Special Order/Inside Sales /Customer Service
JOB SUMMARY:
Receives requests for quotations, orders, and lead times from customers.
Makes quotations on special orders, enters purchase orders, enters customer order and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and provides service to customers.
ESSENTIAL FUNCTIONS:
- Receives requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers
- Daily government bid requests, creating accurate paperwork, clear and concise purchase orders and supply chain management along with exemplary customer communication
- Issues PO's to vendors daily
- Achieves and maintains rapport with customers and works to give them the best possible service.
- Use of company information system to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct information is used for retrieving and inputting information.
- Handles the needs of sales representatives and customers to support the sale
- Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book.
RESPONSIBILITY:
- Responsible for maintaining good customer relations. Generally, deals with customers, representatives and suppliers concerning matters that require some tact and resourcefulness.
MINIMUM REQUIREMENTS:
- Two years in like responsibility
- Previous background should include demonstrated ability to deal with customers. Background in quoting/bid work would be beneficial.
- Bachelors’ degree in business, operations, accounting, supply chain is a plus
Job Type: Full-time
Pay: $17.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $17 - $21