Office assistant / Customer Service / lover of business

Job Summary:

Head Choice Inc. is seeking a dynamic and organized human to be part of our office team. Are you freshly out of school and looking to really put to practice all the things you have learned ? Are you brimming with energy, and ready to dip your toes into the exhilarating world of entrepreneurship? Do you want to see what branding and business building is all about? Interested in being part of a small family feel-paced office where every task you handle makes a direct impact?

We're not your average office—We are a small family-feel paced office where every task you handle makes a direct impact! We're a growing hub for innovation, creativity, and business magic! We specialize in wholesale, retail, B2B, and B2C, and we're on a mission to continue growing our amazing brand. We have been in business for more than 20 years, and we have continued growth and increased market share. But we need fresh minds to help continue our 5 star customer service team.

The role involves managing and nurturing relationships with customers that have placed orders online. Ordered from our website, Amazon, tik-tok shop, or instagram. Customers have lots of questions and we need help to handle these calls and emails. The position is working closely with the office and warehouse teams to ensure smooth operations and a good experience for our customers. The ideal candidate will bring innovative ideas for customer needs, maintain high levels of organization, and ensure accuracy throughout many processes.

What You’ll Do:

As our Office Assistant Extraordinaire, you’ll wear many backpacks of tricks and gain hands-on experience across various facets of a small business. Your daily adventures will include:

• Crafting engaging and professional emails that wow our clients and partners.
• Managing customer service queries with poise and professionalism, resolving warranty claims, and ensuring every customer feels valued.
• Organizing office tasks that keep our operations running like a well-oiled machine.
• Learning the ropes of building a brand, including brainstorming ideas, maintaining records, and offering fresh insights.
• Taking initiative on diverse office projects, whether it’s helping with inventory, assisting in marketing campaigns, or working a tradeshow booth in Las Vegas or another city.

What We’re Looking For

• Self-Starter: You thrive in an entrepreneurial environment and have a knack for figuring things out independently.
• Exceptional Communicator: Your vocabulary is enviable, and your writing skills are second to none.
• Curiosity & Growth: You’re eager to learn, improve, and expand your knowledge about all things business.
• Attention to Detail: From emails to customer inquiries, your precision and care shine through.
• Tech-Savvy: Comfortable with basic office tools (Word, Excel, Gmail), and excited to learn new software as needed.

What’s In It For You

• Benefit package: Fully paid medical insurance. Matching IRA, PTO and more!
• Hands-On Experience: Immerse yourself in every aspect of a small business, gaining valuable insights and skills that will set you apart.
• A Creative Environment: Collaborate with passionate individuals who are as excited about growth and success as you are.
• Room to Grow: Whether you’re here for a few years or the long haul, you’ll develop skills that can propel you into your next big adventure.
• Flexible Hours: Life’s a journey, and we’re happy to work with you to make this job fit your lifestyle.

Why This Job Rocks

This isn’t just any job; it’s your gateway into the world of business. You’ll be more than an assistant—you’ll be part of a dynamic team shaping something extraordinary. Plus, you’ll get to work in a supportive atmosphere that feels more like a family than a workplace.

Are you ready to embark on this journey with us? Let’s create, learn, and build together! Apply now and start turning your entrepreneurial dreams into reality.

Make your mark. Be extraordinary.

Job Type: Full-time

Pay: $14.90 - $16.90 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Location:

• Colorado Springs, CO 80908 (Required)

Ability to Commute:

• Colorado Springs, CO 80908 (Required)

Ability to Relocate:

• Colorado Springs, CO 80908: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17