Family Service Worker

PRIVATE INDUSTRY COUNCIL OF WESTMORELAND/FAYETTE, INC.

JOB DESCRIPTION

PAGE 1 OF 2

POSITION: FAMILY SERVICE WORKER II DIVISION: Early Childhood Development

SUMMARY: The Private Industry Council of Westmoreland/Fayette, Inc., has provided workforce, education, and early childhood educational services to the communities we have served for over 40 years. The family service worker will interact with families to develop a plan of action to ensure children’s educational, health and social service needs are met. Requirements include performing assessments, identifying outcomes, collecting data, and working in the home or classroom. The ideal candidate will be a confident and outgoing individual with strong organizational skills and the ability to communicate effectively with family members in a various settings.

PURPOSE: Provides social service functions including recruitment, enrollment, family services/support, and referrals for the Head Start program.

QUALIFICATIONS:

Education: Bachelor’s degree in social work/social services, or related field.

Experience: One (1) year experience in social work, preferably in early childhood setting or servicing families in poverty.

Skills, Abilities, and Knowledge:

a. Ability to maintain confidentiality.

b. Excellent interpersonal skills.

c. Effective oral and written communication skills.

d. Machine operation could include calculator, computer, photocopier and telephone.

e. Knowledge of social service agencies in the county.

f. Ability to accept differences of opinion and objectively find appropriate strategies.

g. Ability to track information.

h. Good organizational skills.

REPORTS TO: Parent, Family, and Community Engagement Manager

SUPERVISES: None

JOB REQUIREMENTS and ESSENTIAL JOB DUTIES to be performed with or without reasonable accommodations:

Mental Concentration: Considerable concentration intermittently

Interruptions: Occur constantly

Physical Effort: Medium physical effort (up to 30 pounds) in predominantly sitting and walking positions

Confidential Information Used: Child's health/mental health information, family economic information, family

environmental information

Special Demands: Considerable travel, potential eye strain, and occasional lifting

Special Requirements: Current Act 33, Act 34, FBI/DPW and NSOR clearance documentation at hire. Valid

driver’s license, verification of car insurance coverage, as well as reliable transportation

(validated yearly minimum).

RESPONSIBILITIES: Duties may include any or all of the following. This list is intended to be representative.

01. Conduct home visits to complete family needs assessment, family partnership plan, monthly social service theme, etc.

 Complete daily visits with families (4 to 5 daily). Design bi-weekly to monthly schedules.

 Complete necessary paperwork required on every child/family – support is provided via counseling, actual referral and follow up.

Created 10/2024

FAMILY SERVICE WORKER PAGE 2 OF 2

 Assist parents in resolving problems by helping them build on their own resources and offering resource and referral information for outside intervention.

 Refer families to appropriate agencies after assessment.

 Follow up on family referrals.

 Support educating parents/guardians and obtaining health requirements on enrolled children.

 Collect statistics required by supervisor for submission to the federal government.

 Maintain confidentiality.

 Transport families as needed.

02. Place phone calls to families to update information.

03. Recruit children for enrollment.

 Follow up on pre-applications.

 Complete applications.

 Complete Initial Paperwork.

04. Follow up on children's inconsistent attendance.

05. Train parents in areas of child discipline, nutrition, safety, etc., via monthly themes.

 Gather materials to present to families as monthly themes.

06. Assist with crisis intervention by helping families in emergency situations.

07. Contact community resources to update current services.

08. Plan communication time with other staff servicing family and/or child.

09. Maintain current and accurate records as required by the program.

10. Attend in-service training.

11. Perform other related work as required or requested.

CORPORATE EXPECTATIONS:

Every employee of the Private Industry Council of Westmoreland/Fayette, Inc. is an ambassador that influences the public’s impression of our organization. As such, every employee is expected to demonstrate the following attributes: Commitment, Enthusiasm, Flexibility, Positive Attitude, Proactive Approach, and Teamwork. These qualities are important to both individual and corporate success.

PAY GRADE: E HOURLY WAGE: $22.70 HOURS PER WEEK: 40

Possible non-traditional EMPLOYMENT CLASSIFICATION: Non-Exempt

Job Type: Full-time

Pay: From $47,216.00 per year

Schedule:

• 8 hour shift

Work Location: In person

Salary : $47,216