What are the responsibilities and job description for the Program Director - Gateway Medical Respite position at Heading Home?
Job Description
Job Title: Program Director
Reports to: Chief Executive Officer
Status: Exempt
Salary: Dependent on Qualifications
Position Summary:
The Program Director shall supervise and lead all shift(s), ensuring the provision, implementation, and ongoing operation of all program services, in accordance with all applicable federal, state, and local laws and regulations, while overseeing the implementation of Heading Home programs, policies, and procedures.
Essential Duties & Responsibilities:
To perform this job successfully, the individual must have excellent communication and interpersonal skills, must be able to think strategically and act quickly, and must work well with others across a broad spectrum of situations. The person will have demonstrated capacity in program management and task delegation. Working knowledge of the Housing First model is required. Prior work experience with individuals experiencing homelessness is required.
The requirements listed are representative of the knowledge, skill and ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions.
This job description does not constitute an employment agreement between the employer and employee. This document is subject to change by the employer as the needs of the employer and requirements of the job change.
Job Title: Program Director
Reports to: Chief Executive Officer
Status: Exempt
Salary: Dependent on Qualifications
Position Summary:
The Program Director shall supervise and lead all shift(s), ensuring the provision, implementation, and ongoing operation of all program services, in accordance with all applicable federal, state, and local laws and regulations, while overseeing the implementation of Heading Home programs, policies, and procedures.
Essential Duties & Responsibilities:
- Overall reports to the CEO.
- Build and embed a culture of inclusivity, cultural competency, and respect for all by using best practice methods to include those of Trauma Informed Care.
- Maintain optimal organizational structure and work environment, consistent with Heading Home’s mission statement.
- Ensure the safety and confidentiality of each guest.
- Meet regularly with direct reporting staff to discuss issues, concerns, and achievements.
- Responsibility for overall performance, compliance, and improvements of the program.
- Responsibility for staff performance, evaluation, and training.
- Management and implementation of program standards and procedures.
- Responsibility for fiscal management of relevant budgets.
- With guidance from the CEO, set the tone, direction, and development of the program.
- All other duties as assigned.
- Responsible for performance planning and evaluation of program activities.
- Participate in regular meetings related to programming design and improvement.
- Process invoices, check requests, payment disbursements, and payroll pertaining to the program.
- With the Human Resources Director, facilitate resolution of staff conflict where necessary.
- Maintain communication between HH programs and within organization by attending programmatic and organizational meetings.
- Always represent and promote Heading Home in a positive and professional manner.
- Maintain good attendance and punctuality.
- Observe and practice safe work habits and practices in compliance with regulations, statutes, and organizational policies.
- Read, understand, and comply with all guidelines of the Heading Home Employee Handbook.
To perform this job successfully, the individual must have excellent communication and interpersonal skills, must be able to think strategically and act quickly, and must work well with others across a broad spectrum of situations. The person will have demonstrated capacity in program management and task delegation. Working knowledge of the Housing First model is required. Prior work experience with individuals experiencing homelessness is required.
The requirements listed are representative of the knowledge, skill and ability required.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential job functions.
- Trauma Informed Care.
- Excellent computer and keyboarding skills.
- Experience in running meetings and delegating tasks.
- Ability to communicate effectively both orally and in writing in English.
- Ability to maintain positive interpersonal skills across a broad range of professional situations.
- Ability to meet deadlines.
- Knowledge of area service providers and community resources.
- Knowledge of similar community programs.
- An undergraduate degree in Social Work, Education, Counseling, Psychology, Sociology, Family Studies, Business or a related degree, or seven (7) years related experience.
- Two years supervisory or management experience is required.
- Three years of direct service experience is required.
- Valid driver’s license and reliable transportation.
- Ability to navigate stairs, ladders, ramps, and uneven terrain.
- Must become CPR/First Aid trained within 90 days of hire.
This job description does not constitute an employment agreement between the employer and employee. This document is subject to change by the employer as the needs of the employer and requirements of the job change.
