What are the responsibilities and job description for the Marketplace Deli Team Member for Coastal Resort Destination position at Headlands Lodge, Inn at Kiwanda, Hart's Camp?
Cape Kiwanda Market, you’ll find everything you need for your beach vacation at the Marketplace. Grab yummy picnic provisions or all the necessary ingredients for a meal at your home-away-from home including wine, beer, fresh seafood, specialty meats and cheeses and much more. Enjoy a scoop or two of ice cream with a waffle cone. Pick up firewood and s’mores fixings for an evening beach bon fire.
OUR CULTURE | Individual Distinction, Collective Soul
The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us unique lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun.
A day in the life...
The Deli Team Member is responsible for completing deli prep work and serving and accepting payment for ice cream. They play a role in upholding the highest standard of food safety and cleanliness and quality assurance for all deli offerings. They engage guests at appropriate times and foster positive customer relationships that build return customers. The Deli Team member is a team player who cross-trains as a clerk and jumps in to assist where needed.
Key Accountabilities:
- Assist guests with everything behind the deli counter, including but not limited to scooping and accepting payment for ice cream.
- Follow and complete the prep lists provided by the Deli Supervisor with the deli team.
- Communicate out of stocks and other important information to the manager on duty.
- Assist with the receiving process, ensuring the process, storage, and handling meeting expectations.
- Follow process, storage, and handling instructions and communicate all food safety concerns.
- Be an expert on all products behind the deli counter and knowledgeable about all Market products.
- Anticipate guest needs and address guest issues. Feel empowered to make things right and pass the situation up to the manager on duty when needed.
- Engage guests in sampling products. Set up and manage sampling stations for specials and offer samples of items that guests are on the fence about purchasing.
You own this if you have…
- Previous grocery store and/or store clerk/stocker/deli experience preferred.
- Ability to work well under pressure in a fun and fast paced environment.
- Ability to focus on attention to guest needs and customer service.
- State approved Food Handlers preferred but not required.
We’ve got you covered…
Our team members are our most important asset and that’s reflected in our benefits. We are proud to offer a variety of benefits to support employees and their families, including:
- Onsite parking
- Complimentary shift meal
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
