What are the responsibilities and job description for the Bilingual Medical Receptionist position at Headlands Research?
Overview
Join us in improving lives through clinical research at Headlands Research. We are committed to enhancing medical science by bringing clinical trials to underserved communities, with a focus on diversity and inclusivity. Our expanding network of next-generation clinical trial sites utilizes cutting-edge technology and exceptional support services to foster participant engagement.
The Role: We are seeking a Medical Receptionist to join our clinical research site in Riverside. This pivotal role will involve managing the front desk operations, ensuring a welcoming atmosphere for patients, and supporting the administrative tasks for the site. The ideal candidate will demonstrate strong organizational skills, proficiency in technology/computer applications, and a commitment to providing excellent customer service.
Position Type: Full TimePay Range: $18-$22/hr, based on experienceLocation: Riverside, CA (no remote opportunities)Work Schedule: Mondays through Fridays, 7:00 AM to 4:00 PM
Why Join Us?
- Friendly and Collaborative Culture: Be part of a dynamic team that values collaboration and growth.
- Professional Growth: Opportunities for advancement in a rapidly growing organization.
- Comprehensive Benefits: Enjoy a range of medical and dental plans, vision coverage, 401(k) with company match, paid holidays, paid time off, and more.
Responsibilities
- Greet and assist patients in a friendly and professional manner.
- Manage phone calls and schedule appointments efficiently.
- Ensure the reception area is clean, organized, and welcoming.
- Collect patient information and maintain accurate records.
- Collaborate with clinical staff to support operational needs.
- Handle various administrative tasks as assigned.
- Manage office supplies and equipment to ensure operational compliance.
- Assist with facility-related expenses to ensure budget adherence.
Qualifications
- High school diploma or equivalent; certification in medical office administration is a plus.
- Prior experience scheduling customer/patient appointments and handling customer/patient phone calls required.
- Bilingual in english and spanish required.
- Experience within a medical practice or healthcare environment is highly desirable.
- Strong computer skills with the ability to learn new software systems quickly.
- Excellent communication (verbal and written) and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks simultaneously.
- Commitment to delivering exceptional customer service.
- Reliable and trustworthy.
Become part of a team dedicated to advancing clinical research and making a difference in our communities. If you are passionate about providing outstanding service and supporting medical research, we encourage you to consider this opportunity.
Salary : $18 - $22
