What are the responsibilities and job description for the Marketing & Patient Recruitment Manager position at Headlands Research?
Overview
At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. We’re an exceptional family of next-generation clinical trial sites, integrating cutting edge technology and high-quality support services, and significantly expanding participant engagement Founded in 2018, our company operates 20 clinical trial sites in the US and Canada with rapid plans for expansion.
The Role
JEM Research Institute, a Headlands Research site, is looking for a Marketing & Patient Recruitment Manager. The Marketing & Patient Recruitment Manager has a crucial role that assists the entire research team in successful enrollments and completion of our ground-breaking clinical trials.
This is a full-time position based onsite at our office in Alantis, FL.
Responsibilities
- Builds and maintains relationships with referral sources such as physicians, and other clinical organizations.
- Manges, organizes and coordinates community outreach programs.
- Schedules talks, lunch and learns with community partners including physician practices.
- Manages marketing and advertising needs including social media posts for the site under the direction of the Site Director.
- Participates and represents the site at outreach events for recruitment and/or yearly events, (Diabetes Awareness Day, Alzheimer’s & Parkinson’s Disease walks).
- Assists with recruitment planning for studies in start-up.
- Works closely with leadership to ensure recruitment strategies for all therapeutic areas are executed.
- Oversees recruitment of trial participants for both central (sponsor) and local campaigns and assists study coordinators with updating portals as needed.
- Develops strategies to ensure trial participants are contacted within 24 hours from vendor portals and/or as identified form web, social media or from referring partners.
- Effectively communicates new research opportunities with new and existing referring partners.
- Coordinates the identification of appropriate study candidates based on protocol-specific criteria.
- Leads the development of prescreen questionnaires for new studies as needed.
- Maintains strategies to track participants throughout the prescreen process until they screen for a study.
- Attends research team meetings and provides updates on recruitment and outreach events.
- Ensures coverage for outreach events and assigns duties under the direction of the Site Director.
- Reports on recruitment metrics for all site efforts including advertising, physician referrals.
- Meets with sponsors and vendors monthly and/or as needed on recruitment efforts.
- Works with remote and on-site recruitment coordinators/schedulers to ensure communication and success of recruitment strategies within the organization across multiple therapeutic areas.
Qualifications
- Customer Service/patient engagement experience
- Experience with medical terminology
- Bilingual (Spanish) a plus
- GCP certification
- Bachelor’s Degree
- Experience working with Microsoft Word, Outlook, and Excel
- Previous clinical research coordinating experience a plus
