Project Coordinator at Headquarters

911 Covid Testing is looking for one Project Coordinator to join our 100 person strong team. We are located on 1515 Ocean Ave. in the City of Santa Monica Our ideal candidate is attentive, ambitious, and engaged. The Project Coordinator is responsible for coordinating and organizing our ongoing projects, collaborating closely with internal and external stakeholders, as well as various team members. 

ESSENTIAL DUTIES:

• Manage ongoing projects related to our patient scheduling software and partner lab information system, collaborating closely with our partner labs and scheduling software entities.
• Tracking and reporting of a high volume of data and the quality assurance of it according to the standards of the project.
• Tracking and reporting of the efficiency and effectiveness of testing services, ensuring timely delivery of test results as per customer quality requirements.
• Identifying root causes of any patient result issues, related to our partner lab and/or patient scheduling software.
• Ensure projects are being executed according to scope and schedule.
• Plan and coordinate several moving pieces independently or in cooperation with other team members according to the project needs.
• Communicate with internal and external stakeholders.
• Provide training and technical guidance to team members as needed to contribute to process improvement.
• Work closely with our Outreach and Client Relations teams to address program needs for clients and special events.
• Responsible for various office administrative tasks and related projects.

ESSENTIAL JOB QUALIFICATIONS & COMPETENCIES:

Proven success in the following job competencies:

• Honesty; has honest, direct, and factual communication and actions with internal and external customers.
• Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things.
• Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values.
• Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status.
• Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.
• Analytical: Highly detail-oriented, proficient with managing, editing, analyzing large volumes of complex numerical data. 
• Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays.
• Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach.
• Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives; 
• Diversity: Strong commitment to diversity and equality in a company culture.
• Communication: Strong communication (verbal and written) and presentation skills.
• Multi-Tasking: Ability to operate under pressure in a fast paced environment; able to deliver effective results, meet tight deadlines and targets.

EXPERIENCE:

• 1 - 2 years of experience tracking data and QA.
• 1 - 2 years of experience in project coordination.
• Excellent spreadsheet/tracker skills, preferably within Google Workspace and Excel
• Enjoy working in a fast-paced environment and the ability to work in a multicultural global environment, with tight deadlines, multi-site teams, and different projects simultaneously.
• Project experience in testing, language technology, localization or other relevant domains it's an advantage.
• Ability to learn new technology and tools.
• Ability to keep projects on track while supporting project artifacts and communications.
• Excellent analytical and problem-solving skills.
• Desirable qualities: multitasking, proactive, solution-oriented, eye for detail, good with numbers.
• Experience with interaction with customers and finding solutions to their needs.

EDUCATION:

• Bachelor’s degree or relevant work experience required.

We are looking forward to hearing from you.