What are the responsibilities and job description for the Staffing Associate/Healthcare Appointment Setter - NOT Recruiting role position at HeadsUp Healthcare?
Job Description
HeadsUp Healthcare is looking for a Staffing Associate (Appointment Scheduler) on the West Coast to support our Dental, Doctor, and Leadership Teams. HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.
Roles and Responsibilities:
HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.
We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.
HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.
HeadsUp Healthcare is looking for a Staffing Associate (Appointment Scheduler) on the West Coast to support our Dental, Doctor, and Leadership Teams. HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.
Roles and Responsibilities:
- First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation
- Routinely speak with patients and providers offices simultaneously to effectively set up appointments
- Request, send, receive, and follow up on critical documentation via email and fax
- Must document and save all correspondence and documents to secured company file
- Other duties as assigned
- Ability to work well individually and in a team environment.
- Ability to troubleshoot and solve problems.
- Analytical ability with adept research skills
- Exceptional communication skills (written and verbal)
- Must be able to multi-task, follow procedures and have active listening skills
- Intermediate level skills in Microsoft Outlook and all MSOffice essentials
- Must be able to adhere to company’s physical & information security standards along with training requirements.
- 6 months - 3 years medical or dental experience
- Contact Center experience a plus
- High School Diploma or GED
HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.
We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.
HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.