What are the responsibilities and job description for the NS RAN Engineer position at Headway Tek Inc?
Job Details
Role: NS RAN Engineer
Location: Plano, TX
Client: Dish
Job Description:
- Alarm related TTs assigned to L1 RAN team (Samsung) to be resolved or assigned further to L2 within SLA
- Accept calls/Tickets from Customer Care
- Manage Fault ticket till closure
- Diagnosis at primary level
- Coordinate with concerned teams for resolution
- Escalate non repetitive, critical, service affecting faults to L2 fault management team
Preferred:
- Knowledge or understanding of RAN networks
- Understanding of 5G ORAN Network Functions (CU, CU-CP, CU-UP, DU, gNB, RUs)
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