What are the responsibilities and job description for the Bilingual Patient Access Representative position at Headway Workforce Solutions?
Job Description
On behalf of our client, Headway Workforce Solutions is currently seeking a Bilingual Patient Access Representative. As a Patient Access Representative, you will assist patients during the onsite registration and arrival processes for scheduled and unscheduled visits.This position is onsite. The pay for this position is $21.58-$22.58 per hour.
Responsibilities of a Patient Access Representative :
- Assists patients with onsite customer service functions (e.g., billing, medical record, and collection inquiries) by coordinating with other patient business services functions and departments such as Financial Counseling. The ability to perform collections and cashiering functions when necessary.
- Ensures that all necessary documents, including consents, insurance card copies, photo IDs, and other documents as deemed necessary are scanned into the patient business cycle system and obtain all necessary patient signatures at time of arrival.
- Activates patients in the patient management system upon arrival on the date of service and assist patients and customers in navigating throughout the hospital facility.
- Obtains and enter demographic and other financial and clinical information necessary for financial clearance of scheduled / unscheduled accounts.
- Verifies that there is a complete physician order in place at time of service.
- Perform other duties as assigned
Qualifications & Requirements :
Additional Details :
About Headway - Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedicated to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit : www.headwaywfs.com
Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs and benefits.
By applying to this position, you hereby acknowledge and consent to being contacted via phone and text by our recruiters, should your application be selected for further consideration.
Meet Your Recruiter
Katie Yelenic
Sr. Director, CORE Operations
What do you do at Headway?
I oversee most of the recruitment that falls under the research division of our organization. I work with account managers and recruiters to provide qualified individuals for various positions and clients whether they be in the field, remote or in schools and other establishments.
What do you like most about working at Headway?
My answer to this question will forever be the people. Over the last 10 years, I've met a lot of great people here at Headway that love what they do, love the company they work for and the people they work with and I think that says a lot about who you work for. Everyone at Headway genuinely cares for our clients and candidates and an added bonus? They're always down for a good laugh!
What do you like to do for fun outside of work?
I have a large family, and spending time with them is one of my favorite things to do! Otherwise, I'm in a book club with friends and family. I also love walking with my dog, Stella.
If you could have one superpower, what would it be and why?
Teleportation for sure. I'm always late and I'm hoping if I had the power to snap a finger, wiggle my nose or click my heels together, I could be everywhere on time!
Salary : $22 - $23
