What are the responsibilities and job description for the Referral Coordinator position at Healing Hands Ministries Inc?
Join our trusted team of patient-focused CARES-givers
Are you looking for an opportunity to serve a bigger purpose with a growing organization? Are you passionate and dedicated to ensuring all families receive exceptional healthcare? Then we have a spot for you at HHM Health. As part of the team, you will help expand our impact in the community by providing access to high quality, compassionate health care. The Referral Coordinator is responsible for processing medical, dental, and specialty referrals; as well as, PAP applications for patients of HHM Health.
Here's a sneak peek at what you'll do:
- Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety
- Update providers on issues or concerns regarding referrals and communicate directly with patients and providers.
- Works with insurance companies and care providers to share essential patient information and assists primarily in scheduling appointments and managing health insurance issues
- Connect reports to patient charts and notify provider of results
- Communicates with patients to complete referral process
- Work and track outgoing referrals by urgency and requested timeline
- Share your expertise and best practices to help us become the provider of choice
What you need to succeed
To become one of our CARES-givers, you will have excellent patient engagement, strong communication skills and an eye for continuous improvement. You will also have the following:
- High School Diploma or equivalent
- Prior experience as a Referral Coordinator or similar in a healthcare setting
- Experience in community health centers and/or non-profits is preferred.
- Detail-oriented and ability to multi-task in a high volume environment
- Strong written and verbal communication skills
- Experience serving multicultural and multilingual patient populations
- Experience with eClinicalWorks or similar and MS Office Suite skills
- Bilingual in Spanish, Pashto, Burmese, Rohingya or any other languages
- Have a servant heart with the desire to make a positive impact
Equal Opportunity Employer
HHM Health is committed to providing equal employment opportunity to all individuals regardless of their race, color, religion, gender identity and expression, age, sexual orientation, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. HHM Health hires and promotes based solely on the qualifications of the individual and the essential functions of the job being filled.
No third-party agencies please.
This position is onsite, Zip code: 75231
